Asst. Manager – Operations Excellence - Abu Dhabi, United Arab Emirates - Abu Dhabi Health Services

    Abu Dhabi Health Services
    Abu Dhabi Health Services Abu Dhabi, United Arab Emirates

    1 week ago

    Description
    Description

    Key Responsibilities
    Identify process bottlenecks and lead Business Process Re-engineering (BPR) initiatives
    Develop, review, and maintain governance documents (Policies, SOPs, Procedures, DoA matrices)
    Support GRC framework development and implementation
    Conduct risk assessments, define risk triggers, and develop mitigation plans
    Analyze KPI deviations and benchmark performance against best practices
    Review laws and regulations to ensure compliance, identify gaps, and recommend corrective actions
    Advise Business Development teams by reviewing contracts for risk and profitability
    Collaborate cross-functionally with Procurement, Supply Chain, Finance, HR, and Quality teams
    Support PMO initiatives and performance management projects

    Experience & Skills
    7+ years with Minimum 2+ years' experience in governance, process excellence, or operational excellence roles
    Hands-on experience creating policies, procedures, SOPs, and DoA frameworks
    Exposure to risk management, KPI design, benchmarking, and compliance
    Experience in healthcare, public sector, or regulated environments preferred
    Strong understanding of procurement, supply chain, finance, and governance processes
    PMO exposure and structured project execution experience
    Advanced MS Excel & PowerPoint skills
    Strong stakeholder management and communication skills

    Qualifications & Certifications
    MBA or MSc in Business / Management (Mandatory)
    MSc in Supply Chain Management (Preferred)
    Project Management Certification (Mandatory)
    Certifications such as Agile, Change Management, ISO 22301 are a strong plus

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