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    Fashion Consultant - Dubai, United Arab Emirates - CHALHOUB Group

    CHALHOUB Group
    CHALHOUB Group Dubai, United Arab Emirates

    1 week ago

    Chalhoub Group background
    Description
    • You will collect data on customerbehaviour, top sellers, slow movers which will be key input forbusiness reviews
    • Drive client relationshipswithin an omni-channel approach
    • Providepre-buying feedback on products
    • Drive eNPSthrough people experience initiatives andculture
    • Ensure adherence to VM guidelines andStandard operating procedures (SOPs)
    • Ensureclick and collect are conducted within SLAs (Service-levelagreement)
    • Ensure customer data is properlycaptured in adherence to marketing teamrequirements
    • Promote loyalty program (MUSE) andstay up-to-date with app offeringsetc..
    • Support with in-store marketing eventsand activations
    • Keep abreast of all brandsocial media activities and campaigns
    • Drivesell-throughs within the store
    • Support in-storeCX initiatives
    • Provide input towhat's working well/what's not working wellwithin the store

    What You'llNeed To Succeed

    • Strong English communicationskills
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