IT Support Staff - Abu Dhabi, United Arab Emirates - Caliberly

    Caliberly
    Caliberly Abu Dhabi, United Arab Emirates

    1 week ago

    Description


    Requirements:

    • Diploma/ Degree in in computer science, information technology, or similar.
    • Minimum years of experience 2-5 years experience as an IT support specialist
    • In-depth knowledge of computer hardware, software, and networks.
    • Ability to determine IT needs and train end-users.
    • Experience in documenting processes and monitoring performance metrics.
    • Advanced knowledge of database maintenance and system security.
    • Ability to keep up with technical innovation and trends in IT support.

    Responsibilities:

    • He/she is responsible to perform regular check-ups or inspections in networking devices, AV infrastructure, and other IT/AV related peripherals.
    • Provides technical assistance and troubleshooting on hardware/software issues.
    • Ensure printer management configuration and other scanning devices.
    • Setting up Apple devices (Laptop, IPAD, Mobile phones & Apple TV) and AV systems including other peripherals
    • Doing backup & restoration of IOS platform devices if required
    • Setting up projectors, and sound systems as per request.
    • Setting up gaming devices for the kids for their personal use & Events.
    • Installation & updating of application software as required with management approval.
    • Setting up the operating system (windows XP,7,8 & 10,11 & MAC OSX)
    • Assist in the actual events for technicalities and sometimes printing/laminating/labelling
    • Perform any other related duties as required and asked by the reporting manager.


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