IT Executive - Abu Dhabi, United Arab Emirates - Danniyeh Royal Trading

Danniyeh Royal Trading

Verified Company

Abu Dhabi, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

We looking to hire an experienced IT Executive preferably female. who should be responsible for providing support to the end-user on hardware, software, and network-related problems.

Responsibilities:

Assist all employees with any computer or IT related issues
Create, add and modify user accounts and services across our various cloud platforms
Understanding of virtual desktop environment and remote desktop technology
Configure, deploy, and relocate desktops, laptops, printers, and any other related devices
Identify, report, and respond to potential cyber security threats
Setting up advanced network firewalls and switches
Identify, troubleshoot, resolve, and document enduser system issues requests
Ensure all requests are resolved promptly and with highquality results
Ability to organize, prioritize, and meet established deadlines
Provide technical documentation for configurations and procedures
Regularly perform cabling and equipment installation and software installation specially related to Graphic Designing
Open and follow up with tech support from vendors such as internet providers, cloud solutions, consultants, etc.
Research, design and deploy new solutions required by endusers

Required skills and experience:

Excellent communication and personal skills especially in bilingual English/Arabic (speak, read and write) preferred
Minimum 5 years of relevant experience in a help desk/IT support role
Certifications such as A+ / Network + / Microsoft are preferred
Experience in the setup, configuration, and use of computer hardware, software, and networks
Ability to communicate technical issues to technical and nontechnical employees
Proficient in troubleshooting and supporting Windows servers, VMWare, Hyper V, Windows 10/11, and Office 36
Quick analytic response to resolve issues in any situation
Selfmotivated and willing to learn, as well as always find the solution
Able to work in a fast pace environment
Advanced level knowledge in the use of all office software (Word, Excel, Outlook, etc.)
Basic understanding of Cloud Solutions & Cloud Computing
Knowledge of wireless networks, set up maintenance and troubleshooting
Knowledge of video conference systems, cell phones, smartphones, iOS, iPadOS, and other common hardware devices and software
Experience supporting and configuring iPads/iPhones/smartphones in an enterprise environment preferred
Experience in telecom, structured cabling, panels, switches, cameras, APs, etc.
The ability to work under pressure in a highpressure environment with numerous tasks handled simultaneously