Customer Care Specialist - dubai - B&S Group

    B&S Group
    B&S Group dubai

    4 hours ago

    د.إ60,000 - د.إ108,000 (AED) per year *
    Description
    We are looking for a Customer Care Specialist to provide exceptional support to both customers and the Sales team. This role ensures smooth order processing addresses customer inquiries maintains accurate records and facilitates timely logistics and fulfillment. The position contributes to enhancing customer satisfaction and operational efficiency.
    Key Responsibilities
    Assist the Sales department with relevant tasks and responsibilities to ensure smooth operations.
    Stay updated on the B&S ERP system by attending regular training and refresher sessions.
    Process new orders and returns accurately and efficiently according to company procedures ensuring accuracy and efficiency.
    Act as the first point of contact for customers providing professional and courteous assistance.
    Address customer inquiries concerns and feedback in a prompt and effective manner ensuring a positive outcome for each interaction.
    Keep accurate records of customer interactions transactions and communications.
    Work closely with cross-functional teams escalating complex issues when necessary to ensure timely resolution and effective communication.
    Provide operations and logistics expertise in the Fulfillment.
    Ability to excel in a fast-paced environment while managing multiple tasks simultaneously.
    Ensure that shipping and export documents are completed and sent on time.

    Provide additional support to the Customer Care team in processing orders and ensuring all necessary documentation is provided until the customer receives their shipment.

    Key Deliverables

    Timely Order Processing:
    Ensure all new orders and returns are processed accurately and within the required timeframes.

    Customer Satisfaction:
    Maintain high levels of customer satisfaction by addressing inquiries and resolving issues efficiently and professionally.

    Accurate Documentation:
    Ensure that shipping export and customer-related documentation are completed and delivered on time without errors.

    ERP System Compliance:
    Achieve proficiency in the B&S ERP system ensuring accurate and timely data entry with minimal discrepancies.

    Cross-Department Collaboration:
    Successfully collaborate with the Sales Supplier Order Mgt. Logistics and Customer Care teams to resolve complex issues in a timely manner.

    Record Management:
    Maintain thorough and accurate records of all customer interactions orders and feedback to facilitate smooth operations.

    Logistics Support:
    Provide consistent support to the logistics team to ensure efficient fulfillment and timely delivery of products to customers.
    Qualifications
    Bachelors degree in business administration business management or a related field.
    Demonstratable experience in sales support administration or similar is a must.
    Excellent written and verbal communication skills as well as customer service skills.
    Proficiency in using Microsoft Office Suite (Excel Word Outlook) and other relevant software tools.
    Flexibility and adaptability to handle changes in order priorities logistics and customer needs.
    Additional Information
    Competitive salary fitting with your experience along with discretionary annual performance-based bonus
    Company sponsored visa along with health insurance
    Leave benefits as per UAE labour law
    Annual return air-ticket to your home country
    Opportunity for professional growth and development
    Dynamic and collaborative work environment
    Being a part of leading International trading company with global presence
    Remote Work
    No
    Employment Type
    Full-time
    #J-18808-Ljbffr
    * This salary range is an estimation made by beBee
  • Work in company

    Specialist Intensive Care

    Only for registered members

    SearchPlus HR is a leading staffing solutions provider dedicated to matching exceptional healthcare professionals with notable medical facilities. We are currently seeking a Specialist in Intensive Care for a Private Healthcare Facility. In this vital role, you will provide exper ...

    Dubai

    1 day ago

  • Work in company

    Specialist Intensive Care

    Only for registered members

    SearchPlus HR is a leading staffing solutions provider dedicated to matching exceptional healthcare professionals with notable medical facilities. We are currently seeking a Specialist in Intensive Care for a Private Healthcare Facility. In this vital role, you will provide exper ...

    Dubai

    9 hours ago

  • Work in company

    Vehicle Care Specialist

    Only for registered members

    We are looking for a dedicated and energetic Vehicle Care Specialist to join our mobile steam cleaning team. · Perform professional mobile steam cleaning (interior & exterior) for vehicles. · ...

    Dubai

    1 month ago

  • Work in company

    Customer Care Specialist

    Only for registered members

    This is a full-time role for a Client Support Executive based in Dubai. · Delivering an exceptional customer experience by addressing client needs and managing accounts. · Buidling and maintaining strong relationships with clients. · ...

    Dubai, Dubai

    2 weeks ago

  • Work in company

    Customer Care Specialist

    Only for registered members

    ++Highly motivated customer-oriented individual focused on achieving sales targets. · + · Addressing customer inquiries via phone email chat in timely professional manner. · ...

    Dubai

    1 month ago

  • Work in company

    Senior Intensive care Specialist

    Only for registered members

    SearchPlus HR is seeking a highly skilled and experienced Senior Intensive Care Specialist to join our esteemed healthcare team. · ...

    Dubai

    1 month ago

  • Work in company

    Specialist/Consultant Intensive care

    Only for registered members

    SearchPlus HR, a premier firm in healthcare recruitment, is currently seeking a highly qualified Specialist/Consultant in Intensive Care. · ...

    Dubai

    1 month ago

  • Work in company

    Junior Specialist in Intensive care

    Only for registered members

    SearchPlus HR is excited to announce an opportunity for a Junior Specialist in Intensive Care to join prestigious hospitals in the UAE. · This position is ideal for aspiring medical professionals who are eager to build their careers in critical care.As a Junior Specialist you wil ...

    Dubai

    3 weeks ago

  • Work in company

    Specialist, Client Care Unit

    Only for registered members

    Job Summary · Job Purpose: · To perform service operations activities that supplements to the frontend request placed by the client. · To manage the generic mailbox of the bank and other activities like client CEMS request checker. · To perform survey calling activity and update ...

    Dubai, Dubai

    9 hours ago

  • Work in company

    Specialist, Client Care Unit

    Only for registered members

    To perform service operations activities that supplements to the frontend request placed by the client. · ...

    Dubai, Dubai

    4 weeks ago

  • Work in company

    Clinical Application Specialist, Critical Care

    Only for registered members

    +Job summary · Clinical Application Specialist Critical Care · We are seeking an experienced Clinical Application Specialist – Critical Care to serve as a key ambassador for Getinge across the MEA region. · +ResponsibilitiesResponsible for the Features, Benefits and Indication a ...

    Dubai, Dubai

    1 month ago

  • We are currently looking for a dedicated Junior Specialist in Intensive Care to join a prestigious private sector healthcare facility. · This role presents a fantastic opportunity for professionals to enhance their knowledge and skills within a critical care environment. Support ...

    Dubai, United Arab Emirates

    1 week ago

  • Work in company

    Junior Specialist Intensive care-Private Sector

    Only for registered members

    We are currently looking for a dedicated Junior Specialist in Intensive Care to join a prestigious private sector healthcare facility. · This role presents a fantastic opportunity for professionals to enhance their knowledge and skills within a critical care environment.As a Juni ...

    Dubai

    2 weeks ago

  • Work in company

    Junior Specialist Oncologist-Government Health Care Facility

    Only for registered members

    We seek a dedicated Junior Specialist Oncologist for our Government Health Care Facility team. · ...

    Dubai

    1 month ago

  • Work in company

    Newborn Care Specialist

    Only for registered members

    The Newborn Care Specialist will provide a comprehensive round the clock infant care that includes feeding sleep routine management health observation and developmental support. · ...

    Dubai

    1 week ago

  • Work in company

    Specialist- Social Care Programs

    Only for registered members

    Job Description · أهداف الوظيفة: · إعداد الدراسات الإجتماعية عن أصحاب الهمم والعمل على تنفيذ برامج الرعاية الإجتماعية وادراجهم بها وفقاً للحالات والإجراءات لضمان تحقيق الرعاية والحماية لهم ودمجهم في المجتمع. · المسؤوليات والواجبات التشغيلية : · إعداد الدراسات الإجتماعية اللازمة ...

    Dubai

    2 days ago

  • Work in company

    Newborn Baby Care Specialist

    Only for registered members

    We are seeking a compassionate and certified Newborn Baby Care Specialist to join our team in Dubai. · Provide specialized care for newborns, including feeding, bathing, changing, and sleep routines. · Monitor the baby's health, comfort, and development. · ...

    Dubai

    1 month ago

  • Work in company

    Newborn Baby Care Specialist

    Only for registered members

    We are seeking a compassionate, experienced and highly responsible Newborn Baby Care Specialist to provide professional care for newborn infants and support families during the critical early months. ...

    Dubai

    2 weeks ago

  • Work in company

    Specialist, Pediatrics Critical Care

    Only for registered members

    ABOUT US · Fakeeh Health is a pioneering healthcare group brought to the UAE by the esteemed founders of Fakeeh Care Group, KSA . With a strong legacy in clinical excellence, research & innovation, and academic integration, Fakeeh Health stands as a testament to our unwavering co ...

    Dubai

    1 week ago

  • Work in company

    Specialist, Client Care Unit

    Only for registered members

    Requisition Number: 49476 · Job Location: Dubai, ARE · Work Type: Office Working · Employment Type: Permanent · Posting Start Date: 27/02/2026 · Posting End Date: 13/03/2026 · : · JOB SUMMARY · Job Purpose: · To perform service operations activities that supplements to the fronte ...

    Dubai

    9 hours ago

  • Work in company

    Specialist, Client Care Unit

    Only for registered members

    To perform service operations activities that supplements to the frontend request placed by the client. · To manage the generic mailbox of the bank and other activities like client CEMS request checker. · To maintain records / MIS of the types of error and the issues and all comp ...

    Dubai

    4 weeks ago

Jobs
>
Customer care specialist
>
Jobs for Customer care specialist in Dubai