Jobs
>
Dubai

    Fitness Instructor - Dubai, United Arab Emirates - Jumeirah Hotels and Resorts

    Default job background
    Description

    Our client is a global polymer distribution and chemical trading company

    Job Description

    The Logistics and Customer Service Representative (Arabic speaker) is the engine of this company. The CSR role is to Utilize a high energy approach to ensure that every transaction and order is processed efficiently, effectively and in line with policies and procedures of the department.

    The main duties and responsibilities include:

    Responsible of tracking all Sales orders and their status to plan deliveries
    Responsible of following up with Sales Managers to plan the deliveries and to help with SO approval
    Interact with our customers in arranging their shipments in a way that exceeds customer service expectations
    Prioritization of orders and adjusting of schedules to ensure customer priority requirement are met
    Ensure efficient scheduling and routing of goods to approved SO to reduce costs and on-time in-full (OTIF) delivery
    Ensure accurate and timely data entry into our operating systemCoordinate with all relevant departments i.e Sales, Operations and Finance to ensure processing the orders as required
    Ensure Best in Class Service to our Customers thru a strong Customer Service Organization and a mature Customer Collaboration process in place
    Process all relevant documents related to transaction such as BL, LC draft, COO, etc.
    Ensure documents are timely sent to customers
    Ensure accurate and timely client invoicing
    Contribute to maintain strong relationships with customers and suppliers
    Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer s policies / requirements.
    Understand department process flow, constantly looking for areas of improved efficiency
    Ensure all customers standard operating procedures are followed and updated
    Meet KPI standards, as per the company procedures
    Overseas communications, timely responses to emails and requests (internal and external)
    Serve as the primary liaison with Sales and operations on the delivery of cost-effective customer service
    Report directly to CS manager any issue or difficultiesManage complaints and committed to meeting current and future expectations and requirements of customers, and resolving customer issues that arise
    Provide back up in absence of any colleague as required/instructed by manager
    KEY INDICATORS (KPI):

    Carrier Reliability:

    Number of deliveries delivered on time means the number of deliveries that the carrier can deliver in the stipulated terms

    Order Confirmation:

    OC refers to the percentage of orders processed complete as promised to the customer, (even if not on time) for the reporting period

    Customer Perfect Order

    CPO measures the percentage of customer orders, which are processed without delay and rework in respect to the agreed-on order details as item, quantity, price etc

    Productivity

    It refers to the percentage of Sales growth compared to Total Supply Chain Costs growth including costs related to the operations, warehouse, transport and people

    Month On Hand

    A financial performance indicators that emphasis on the amount of stock ordered and stored at the warehouse Vs its actual consumption.

    Letter of Credit

    Tracks the number of days required to complete an LC processing on time and without errors.



    Requirements

    Educational Background

    Level of education and professional qualifications and/or specific occupational training required.

    High school diploma

    Technical/Work-basedSkills or specific knowledge (Must Have)

    This relates to the skills specific to the job, e.g. language fluency, etc

    - Good computer knowledge / excel, word, pdf

    - English fluent speaking and reading (Must)

    - Arabic fluent speaking and reading (Must)

    - Excellent communication and commercial skills

    - Master several languages is a plus

    Experience

    This could include a minimum period of

    experience or specific(ensure period stated is appropriate and not unnecessarily excessive)

    3-5 years job activity as a Customer Service and logistics in international trade (Must)

    Personal Skills/Attributes

    General characteristics required to do the job effectively

    Customer Support

    Scheduling / Complaints

    Coordination with Operations, Warehouse & Finance.

    Invoice Checking

    Drive service high levels.

    Shipment Notification

    Sales Support

    Complaint Handling

    Coordinate with Sales

    Availability communication

    LC

    Expediting LC processing

    Ensuring 3 status communication to sales

    Coordinating with the banks, suppliers & customers.

    WORKING RELATIONSHIPS

    Indicate the main typical types of interactions and with who (i.e., group or titles) the interaction occurs and describe the purpose or nature (explaining, informing, influencing, supporting, selling..,)

    - Operations Team

    - Finance

    - Sales staff

    - Customers


    Must have skills to qualify for this role:
    • Experience in Export and Import by road and Sea (International trade) (Must have )
    • Very good knowledge of customs regulations and processes (Must have )
    • Experience in order management and fulfillment that involved coordination with Customers, Sales and all relevant stakeholders.


    Educational Background Level of education and professional qualifications and/or specific occupational training required. High school diploma Technical/Work-based Skills or specific knowledge (Must Have) This relates to the skills specific to the job, e.g. language fluency, etc - Good computer knowledge / excel, word, pdf - English fluent speaking and reading (Must) - Arabic fluent speaking and reading (Must) - Excellent communication and commercial skills - Master several languages is a plus Experience This could include a minimum period of experience or specific(ensure period stated is appropriate and not unnecessarily excessive) 3-5 years job activity as a Customer Service and logistics in international trade (Must) Personal Skills/Attributes General characteristics required to do the job effectively Customer Support Scheduling / Complaints Coordination with Operations, Warehouse & Finance. Invoice Checking Drive service high levels. Shipment Notification Sales Support Complaint Handling Coordinate with Sales Availability communication LC Expediting LC processing Ensuring 3 status communication to sales Coordinating with the banks, suppliers & customers. WORKING RELATIONSHIPS Indicate the main typical types of interactions and with who (i.e., group or titles) the interaction occurs and describe the purpose or nature (explaining, informing, influencing, supporting, selling..,) - Operations Team - Finance - Sales staff - Customers Must have skills to qualify for this role: Experience in Export and Import by road and Sea (International trade) (Must have ) Very good knowledge of customs regulations and processes (Must have ) Experience in order management and fulfillment that involved coordination with Customers, Sales and all relevant stakeholders.


  • Marriott International, Inc Dubai, United Arab Emirates

    **Numer oferty** · **Kategoria oferty pracy** Golf, Fitness, & Entertainment · **Lokalizacja** Bulgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates ZOBACZ NA MAPIE · **Harmonogram** Full-Time · **Zdalna lokalizacja?** N · **Przeprowadzka?* ...


  • Marriott International, Inc Dubai, United Arab Emirates

    **No do Cargo** · **Categoria de emprego** Golf, Fitness, & Entertainment · **Local** Bulgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates VER NO MAPA · **Horário** Full-Time · **Localização remota?** N · **Remanejamento?** N · **Tipo de c ...

  • Gloves & Glory Sport Academy

    Fitness Instructor

    1 day ago


    Gloves & Glory Sport Academy Dubai, United Arab Emirates

    Part-time Lead Zumba, Aerobics, Pilâtes, Yoga or Kickboxing Instructor providing classes geared toward adults. Enhance student overall levels of muscular conditioning, balance, flexibility, and cardiovascular health. Design workouts to meet the needs of the Academy members. Certi ...

  • WEETAZ

    Fitness Instructor

    1 week ago


    WEETAZ Dubai, United Arab Emirates

    Lead fitness classes, including aerobics, yoga, Pilates, or strength training, based on client needs and preferences. · Demonstrate exercises, provide modifications, and motivate participants to achieve their fitness goals. · Ensure safety and proper form during workouts, offerin ...

  • MEFITPRO

    Fitness Instructor

    1 week ago


    MEFITPRO Dubai, United Arab Emirates

    Looking to hire Female Fitness Coach · 1 Group Fitness Certification · PT Level 3 (Reps registered or equivalent) · First Aid & CPR · Experience/Competencies · Minimum 1 year of experience working as Fitness Coach & Group class instructor in a commercial Gym. · Excellent Personal ...

  • Dubai Women Establishment

    Fitness Instructor

    1 week ago


    Dubai Women Establishment Dubai, United Arab Emirates

    To provide an added-value service by operating the gym to ensure a high level of customer service. To provide guidance to the members on the correct, safe use of the equipment and facilities and write programs when needed, ensuring conditions and facilities of the gym are reachin ...

  • SpurSol

    Fitness Instructor

    1 week ago


    SpurSol Dubai, United Arab Emirates

    **_Job Information:_**: · **_ _** · *** · - _Intensive, personal and professional support for the customers assigned to you_ · - _Independent scheduling and implementation of training courses with your customers_ · - _Responsibility for quality, hygiene, order, safety and cleanli ...

  • FIVE Hotels and Resorts

    Fitness Instructor

    1 week ago


    FIVE Hotels and Resorts Dubai, United Arab Emirates

    **An Exhilarating Opportunity** · Are you ready to be part of our trailblazing FIVE Tribe that's setting the Gold Standard in Spa? FIVE Hotels and Resorts is seeking a bold and innovative individual who's passionate about creating unforgettable, next-level experiences for our gue ...

  • MILLENNIUM CENTRAL DOWNTOWN

    Fitness Instructor

    5 days ago


    MILLENNIUM CENTRAL DOWNTOWN Dubai, United Arab Emirates

    IMMIDIATE HIRRING TO **UK - MALE** · Job brief · We are looking for a Fitness Trainer who will run and supervise various fitness and health programs. · You will assess the physical and health conditions of clients, create appropriate exercise plans, and monitor their improvement. ...

  • Marriott International, Inc

    Fit Instructor

    3 days ago


    Marriott International, Inc Dubai, United Arab Emirates

    **Job Number** · **Job Category** Golf, Fitness, & Entertainment · **Location** W Dubai - The Palm, West Crescent, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Managem ...

  • Marriott International, Inc

    Fitness Instructor

    1 week ago


    Marriott International, Inc Dubai, United Arab Emirates

    **Job Number** · **Job Category** Golf, Fitness, & Entertainment · **Location** The St. Regis Dubai The Palm, Palm Jumeirah, P.O. Box 53809, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **P ...


  • Marriott International, Inc Dubai, United Arab Emirates

    **İş Numarası** · **İş Kategorisi** Golf, Fitness, & Entertainment · **Lokasyon** Bulgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates HARİTADA GÖRÜNTÜLE · **Çizelge** Full-Time · **Uzakta mı bulundu?** N · **Konum değişikliği mi?** N · ** ...


  • Flow O2 Fitness Dubai, United Arab Emirates

    Job Title: Fitness Instructor for Yoga/Mat Pilates/Pilates Reformer/Belly Dance/Body Ballet/Barre/Body Step Aerobics/Body Balance/Deep Stretch · Location: Al Barsha South, Arjan, Dubai · **Job Description**: · Looking for certified FEMALE Fitness Instructor to join our team. As a ...


  • Kerzner International Resorts Dubai, United Arab Emirates

    Fitness Instructor, Sports & Leisure · (7290) · Rare Finds is a diverse collection of resorts celebrating the individuality and unique identity of a destination, with a distinct ability to captivate the imagination, and bring to the forefront the essence of a place. · Authentic a ...


  • Marriott International, Inc Dubai, United Arab Emirates

    **Job Number** · **Job Category** Golf, Fitness, & Entertainment · **Location** The Ritz-Carlton Dubai, Al Mamsha Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non- ...


  • Spin Dubai, United Arab Emirates

    Position: Spin Cycling Trainer · Location: Aljada, Sharjah · Are you passionate about fitness, cycling, and motivating others towards achieving their health goals? Do you have an energetic personality and exceptional interpersonal skills? We are seeking a dedicated Spin Cycling T ...


  • Marriott International, Inc Dubai, United Arab Emirates

    **Job Number** · **Job Category** Golf, Fitness, & Entertainment · **Location** Bulgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non ...


  • Hilton Dubai, United Arab Emirates

    At Hilton Dubai Palm Jumeirah, a Fitness Instructor is responsible for conducting fitness programs and assessments to deliver an excellent Guest and Member experience while promoting the facilities and ensuring compliance with health and safety regulations. · **What will I be doi ...


  • MARINESCENCE Dubai, United Arab Emirates

    **FRENCH SPEAKING FITNESS INSTRUCTOR / PERSONAL TRAINER POSITION** · **- EXPERIENCED CANDIDATES ONLY -** · **About the Villa** · It is a family of 5 members, parents and 3 children living in Dubai, United Arab Emirates. · The family is used to have staff working on their boat or ...


  • MARINESCENCE Dubai, United Arab Emirates

    **FRENCH SPEAKING FITNESS INSTRUCTOR / PERSONAL TRAINER POSITION** · **- EXPERIENCED CANDIDATES ONLY -** · **About the Villa** · It is a family of 5 members, parents and 3 children living in Dubai, United Arab Emirates. · The family is used to have staff working on their boat or ...