Field Service Executive - Dubai, United Arab Emirates - Connecting Minds

Connecting Minds
Connecting Minds
Verified Company
Dubai, United Arab Emirates

1 week ago

Ahmed Al-Mansouri

Posted by:

Ahmed Al-Mansouri

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Description
The Role
Field Service Executive / Dealer Development Executive - OEM Automotive Our client is a leading player in the Automobile OEM Sector, dedicated to delivering high-quality products and services to customers, they are currently seeking a motivated and experienced individual to join them as a Field Service Executive


Key Responsibilities:

  • Dealer Development Executive-Service
  • Formulation & implementation of Standard Service Transactions at Dealership.
  • On Job Training to the staff of the Dealership and implementation of suggested improvements.
  • Dealer Clinics at the Dealerships & implementation of Action Plan.
  • Preparing of the MIS reports.
  • Infrastructure Development of the New Dealer Branches.
  • Competitors Study (Study of their systems, products, compilation of data.)
  • Conducting Service Camps at the Dealership.
  • Event Management for special events organized by the Organization
  • Monitoring of Monthly Satisfaction Index (MSI) of Dealerships on regular basis, provide action plans for improvement and to ensure the implementation of the same.
  • Dealership Manpower tracking and keeping the records of Technical competence and suggest improvements for improving on the same.
  • To assist Dealerships in Time monitoring for a Customer and Technicians.
  • To suggest ways to improve the Work Flow in the Dealerships and reduce Lost time.

Requirements:


  • Bachelor's degree in [Relevant Field].
  • Proven experience of 35 years in the Automobile OEM industry.
  • Strong technical background and understanding of OEM products and services.
  • Excellent communication and interpersonal skills.
  • Leadership abilities and experience in managing a team.
  • Problemsolving skills and the ability to adapt to a dynamic work environment.
  • Arabic Speaking
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