Revenue and Reservation Manager - Dubai, United Arab Emirates - M Hotels & Resorts

M Hotels & Resorts

Verified Company

Dubai, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

We are looking for the below position with hotel experience.

Revenue and Reservation Manager

Job Responsibility:

Ensure a proficient teamwork and always supervise the reservation department.
Effectively manage all communication between the reservation team, front office and operations teams.
Ensure that all incoming and outgoing booking/reservation requests are attended and handled as per the entity standards and procedures.
Attract guest and enhance their loyalty, providing a distinctive service through communication and sales skills, in order to improve the entity image and to increase revenue.
Actively upsells each business opportunity to maximize revenue opportunity.
To maintain strong commercial relationships with direct guests, third party bookers and partners: (Guest/Companies/Agencies)
Implement revenue management operations, procedures and best practices.
Identify new revenue opportunities.
Optimize and expand distribution partnerships.
Challenge and influence hotel to improve service level and operational standards.
Oversee revenue management and distribution strategy of the hotel and manage day to day yield operations
Daily pickup analysis, strategy adjustments and reporting
Perform competitive benchmark studies and follow market trends
Create and maintain a rolling demand calendar
Provide a weekly dynamic forecast of expected results, variances and budget comparisons
Manage and oversee strategy for all 3rd party distribution
Responsible for assessing, analysing and pricing group business strategies
Analyze overall monthly hotel performance and provide a summary report with recommendations to improve longterm strategies
Ensure all related systems are configured correctly, validated and working to full capacity
Ensure web site booking process is maintained uptodate and functional
Regularly check the input and the quality of data (segmentation, denials tracking, etc ) points
Conduct quarterly property performance reviews and develop strategic and tactical action
Responsible for best practice standards to include: competitor analysis; environmental scanning; market modelling; distribution yield management; business mix yield management; length of stay yield management; inventory availability by channel; pricing control and new pricing concepts
Evaluate the performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia, crew, groups, etc )
Reduce the cost of distribution by finding new less expensive means of delivering business
Prepare an outline for and support the annual revenue budget process