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Abu Dhabi

    Restaurant Bartender - Abu Dhabi, United Arab Emirates - Four Seasons Hotels and Resorts

    Four Seasons Hotels and Resorts
    Four Seasons Hotels and Resorts Abu Dhabi, United Arab Emirates

    1 week ago

    Four Seasons Hotels and Resorts background
    Description
    • Describe the selection of food& beverage menu items to guests by offering interesting,and vivid descriptions of each item, origin, taste, and preparationmethods; communicate guest orders including any special needs orrequests to the kitchen; coordinate food timings; check completedkitchen orders with the guest's original order; transportitems to the guest table in a timely manner to ensure proper foodquality.
    • Anticipate guest needs, ascertainsatisfaction, and offer suggestions, and respond urgently andappropriately to guest concerns andrequests.
    • Breakdown, clean and set-up front andback bars as well as other back-of-houseareas.
    • Comply with Four Seasons'Category One and Category Two Work Rules and Standards of Conductas set forth in Empact.
    • Work harmoniously andprofessionally with co-workers andsupervisors.
    • Ability to work closely withstewarding & culinary teams andHousekeeping.
    • Plate, prepare food &beverage items and serve as indicated in the Standards TrainingManual.
    • Assist with food & beverageservice throughout hotel, guest rooms, meal periods, special eventsetc. Assist colleagues within the department to complete otherduties (i.e. food running, clearing, cleaning, mise-en-place,polishing equipment etc)
    • Operate tea/coffeemaking equipment at any time based on guest requests and BEOinstructions.
    • Storesupplies.
    • The ability to handle all monies andkeep a bank float from the hotel.
    • The abilityto requisition, pick up, verify, and put away all requisitions forliquor, wine, beer, juices, soft drinks and food items used for thebar areas.
    • The ability to offer guests of theoutlet an enjoyable, expertly served beverage/dining experienceconforming to Four Seasons standards of excellence for quality,professionalism and friendliness.
    • Stock the barareas with spirits, wine, beer, juices, soft drinks, glassware andcondiments. Possess excellent working knowledge of all productsserved, inclusive of port, sherry, Armagnac, eau de vie, cognac,other digestifs and specialtymocktails/cocktails.
    • Develop a complete workingknowledge of the menu items and their ingredients andpreparation.
    • Check, maintain and recheck thebar/s during service.
    • Utilize thehotel's point of sale system ringing up sales, printingchecks, closing checks and completing closingreadings.
    • Ensure proper pouring, mixing,blending, etc. of drinks.
    • Change ashtrays,serve cigarettes/cigars, upsell shisha where available and wipedown bar area.
    • Answer telephones according toFour Seasons' standards and take reservations or provideinformation regarding the lounge or any other hotelservice.
    • Recognize and address potentialintoxicated, disruptive or undesirableguests.
    • Report any accident immediately, nomatter how minor, to a manager.
    • Avoid or handlea guest walk out.
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