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Dubai

    Housekeeping Supervisor - Dubai, United Arab Emirates - the first group dubai

    the first group dubai
    the first group dubai Dubai, United Arab Emirates

    Found in: DrJobEN AE A2 - 4 days ago

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    Description

    KEY RESPONSIBILITES

    • Supervise the implementation of housekeeping standards and procedures in relation to
      • Bedroom service
      • Bathroom service
      • Valet service
      • Cleaning service
      • Linen maintenance

    Recommended changes to these standards and training needs on an ongoing basis.

    • Maintain a current and thorough knowledge of all housekeeping systems.
    • Assign tasks/rooms to the Housekeeping staff and show presence on the 'floors'.
    • Ensure maintenance of the equipment used by the employees and ensure that it is cleaned and stored correctly.
    • Ensure that all vacuuming, polishing, carpet care, general cleaning is done in a professional manner and according to established schedules.
    • Open and close the shift and ensure effective shift hand over.
    • Prioritise arrival rooms.
    • Liaise with Front Office for guest and hotel requirements.
    • Ensure guest valet is processed and delivered in a timely manner.
    • Co-ordinate special projects (e.g. site rooms, vermin control, window and carpet cleaning, room inventories)
    • Manage all special requests made by guests
    • Ensure consistency within the department
    • Manage lost property for the hotel
    • Minimum 2 years experience in the same role in a 4/5* hotel.
    • Friendly, polite, and courteous nature.
    • Ability to work cohesively with fellow colleagues as part of a team.
    • Ability to work well under pressure in a fast paced environment.
    • Flexibility to respond to a range of various work situations.
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