Store Associate - United Arab Emirates - Landmark Group

    Landmark Group
    Landmark Group United Arab Emirates

    1 week ago

    د.إ30,000 - د.إ54,000 (AED) per year *
    Description
    Description

    Sales associate will be responsible for maximizing sales through exceptional customer service.

    The job holder will also be responsible for maintaining the desired retail operations, customer service, replenishment, recovery standards in the store in all aspects.

    Responsibilities

    Shop Keeping and Store Standards

    Maximize and contribute to sales within the store through exceptional customer service and retail experience

    Ensure all stock is laid out and displayed according to standard layout norms (product placement, signage, neat and well folded, arranged in order from smallest to largest, hanged items must be steamed, ,size wise etc)

    Ensure all products are price tagged and bar-coded before display

    Ensure correct rotation of stock on shelves and assist in accurate stock counts as per store requirements

    Ensure awareness and vigilance at all times of security in the store without any negligence

    Ensure the highest standards of housekeeping standards and grooming etiquettes are maintained in store at all times

    Give accurate and current information about the product for all inquiries

    Understand the returns policy and ensure effective implementation

    Help store merchandiser and/or store manager in product placement and arrangement

    Maintain a clean and well-organized back- stock area and keep the employee break area neat and tidy

    Operate as a cashier and be consistently accurate in money handling ( in case applicable)

    Understand and utilize all reports required for the day to day functioning of each store

    Carry out linked selling i.e. understand the customer's need and close the deal 

    Store Merchandise / Merchandising

    Maintain a detailed knowledge of the merchandise/ products stocked in the store

    Ensure promotions and fast selling lines are featured in the store

    Provide information about the customers(likes, dislikes and opinions) to the Team Leader

    Ensure effective stock replenishment to the store and assure continuous stock availability, ongoing recovery & maintenance in the store.

    Customer Service

    Responsible for greeting and meeting all customers promptly and politely as they enter the store

    Provide customer satisfaction by delivering exceptional customer service

    Guide customers throughout the store or to the specific area the customer requests

    Develop a clear understanding of all departments, products, make, features and after sales service

    Ensure effective implementation of visual merchandising principles within the stores

    Effectively deal with customer queries and complaints

    Follow procedures for dealing with specific customer orders

    Ensure confidentiality with respect to Landmark retail/store sales information
    * This salary range is an estimation made by beBee
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Store associate