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    Specialist- Monitoring UAE National Only - Abu Dhabi, United Arab Emirates - FIRST ADVERTISING

    FIRST ADVERTISING
    FIRST ADVERTISING Abu Dhabi, United Arab Emirates

    1 week ago

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    Description
    Relocate to MaltaDynamics 365 CE Lead Functional Consultant (Consulting/Big 4)

    Aboutour Client
    Our client sMicrosoft Business Solutions team is a Microsoft Gold Partner andleader in Microsoft software implementations for medium to largeorganisations, providing their clients with the ability to keep upwith the ever-changing digital world by implementing Microsoft sEnterprise Resource Planning (ERP) and Customer Engagement (CE)software from the Microsoft Dynamics 365 (D365) softwareline.

    RoleOverview
    The DynamicsCRM Lead Functional Consultant is a core team member of our clients customer delivery of Microsoft Dynamics 365 centred solutions.The Functional Consultant will be involved in the businessprocesses and solution design and will be hands on configuring andcustomising the implementation of Dynamics CRMsolutions.

    JobType:Full-time
    FullVISA and Relocation Support isIncluded

    Requirements

    • Minimum12+ years hands-on proven functional experience in CRMconfiguration, standard workflows, dashboards, forms, views andstandard reports development is amust
    • AUniversity graduate with relevant degree within a computing orbusinessdiscipline
    • MicrosoftDynamics CRM Certifications (2016, D365) are highlydesirable
    • Strongfunctional knowledge and understanding of Microsoft Dynamics CRMcovering a wide spectrum of industries andsectors
    • Atleast 5-6 end to end large scale implementations with D365 CE (orlower versions); Proven experience designing applications usingvarious modules of D365 CE like Sales, Marketing, Customer Service& FieldService
    • Strongexposure topresales
    • Conductinginterviews to hiretalent
    • Mentoringjuniors
    • Provenexperience designing applications which use Power Platform (PowerApps, Automate, Virtual Agents, PowerBI)
    • Strongunderstanding of Dynamics 365 Common Data Model and Common DataModel including the customisations and development of Business DataModels for differentsolutions
    • Strongunderstanding of Microsoft Dynamics CRM Accelerators, industrytemplates andadd-ons
    • Abilityto drive conversations around Digital Transformation journey ofclients and laying roadmap to achieve successfuloutcomes
    ExperienceandBackground
    • Aproven track record of successful maintenance or implementation ofa number of solutions within large client companies, preferablyacross a number of businessverticals
    • Aproven ability to develop a clear understanding of clients needsand the ability to incorporate them into asolution
    • Experienceof consultancy roles in softwaredelivery
    • Experiencein a delivery-orientated IT environment using waterfall, agile andDevopsmethodologies
    • Adeptat Business RequirementAnalysis
    • Theability to see the greater picture and suggest solutions bothwithin and outside the currentimplementation
    • Projectdocumentation experience especially for work packages to beimplemented by offshoreteams
    • Businessprocess mapping, modelling and documentationknowledge.
    Responsibilities
    • Organise,manage and document workshops, meetings and requirements sessionswith the client representatives, project stakeholders andteams
    • Workwith onsite engagement team & client team to gatherrequirements, determine expectations & finalisedeliverables
    • Interfaceeffectively with other members of the team and the SolutionArchitect to ensure that the CRM solution continues to meet clientsrequirements
    • Leadingthe solution on a work stream, making design decisions and creatingsolutiondocumentation
    • Demonstrateexcellent foundational consulting skills, including analyticalknowhow, written & verbal communication & teamparticipation
    • Deliverhigh quality business and software solutions and services toclients ensuring the implementation of best practices based onMicrosoft Dynamics standards and supportedconfiguration/customisations
    • Thecreation of high quality and sustainable client solutions andproject documentation including support for testingactivities
    • Deliverall consultancy and configuration work according to our projectmethodology, ensuring that all software applications areimplemented successfully: on time and onbudget
    • Contributeto activities as required including building demo and proof ofconcept solutions for various clientpresentations
    • Workon the creation of Dynamics 365 solutions and industrytemplates
    • Meetand exceed customer expectations of business knowledge, skills andbehaviour
    • Identifybusiness/project/support risks and mitigate or communicate asnecessary
    • Communicateprogress updates to relevant parties both formally andinformally
    • Supportpractice development activities such as defining and configuringindustry specificsolutions
    • Aportion of the role also requires supporting and doing peoplemanagement, people development & career progressionsupport, performance assessment andmanagement
    • Inall activities, ensure timely completion of internal processes andmandatorytraining
    • Workon own initiative and with minimal support ifneeded
    • Carryout additional duties as may occur from time to time as instructedand agreed by the managementteam
    • Alwaysrepresent the team in a professional and positivemanner.
    • Haveawareness of product roadmap and the content of future releases ofD365FO
    • Demonstrateawareness around upselling and companycapabilities


    Benefits

    MicrosoftBusiness SolutionsOverview

    Our client s team is committed toprovide IT solutions and managed services to their clients, to helpthem accomplish their technology enabled transformation programmes.This is carried out in collaboration with other companies of thegroup as well as selected business partners. Their work focuses onERP/CRM Solutions, eCommerce, Bespoke/Custom Development, andIntegrationservices.

    Bethe change and make the change. Join our client s talented andsuccessful team and make the leap into thefuture.

    Forthis exciting opportunity our client has put together a greatpackage that combines a competitive salary with a bundle of extras,including business travel allowances and medical insurance for youand yourfamily.

    Dowe spark your interest? Then send us your CVtoday
    Weare looking forward to hearing fromyou



    BlackpenRecruitment is a global recruitment agency that targetsEuropean, African and American Markets with headquarters based inMalta and CapeTown.

    Minimum 12+ years hands-on proven functional experience in CRMconfiguration, standard workflows, dashboards, forms, views andstandard reports development is a must A University graduate withrelevant degree within a computing or business discipline MicrosoftDynamics CRM Certifications (2016, D365) are highly desirableStrong functional knowledge and understanding of Microsoft DynamicsCRM covering a wide spectrum of industries and sectors At least 5-6end to end large scale implementations with D365 CE (or lowerversions); Proven experience designing applications using variousmodules of D365 CE like Sales, Marketing, Customer Service &Field Service Strong exposure to presales Conducting interviews tohire talent Mentoring juniors Proven experience designingapplications which use Power Platform (Power Apps, Automate,Virtual Agents, Power BI) Strong understanding of Dynamics 365Common Data Model and Common Data Model including thecustomisations and development of Business Data Models fordifferent solutions Strong understanding of Microsoft Dynamics CRMAccelerators, industry templates and add-ons Ability to driveconversations around Digital Transformation journey of clients andlaying roadmap to achieve successful outcomes Experience andBackground A proven track record of successful maintenance orimplementation of a number of solutions within large clientcompanies, preferably across a number of business verticals Aproven ability to develop a clear understanding of clients needsand the ability to incorporate them into a solution Experience ofconsultancy roles in software delivery Experience in adelivery-orientated IT environment using waterfall, agile andDevops methodologies Adept at Business Requirement Analysis Theability to see the greater picture and suggest solutions bothwithin and outside the current implementation Project documentationexperience especially for work packages to be implemented byoffshore teams Business process mapping, modelling anddocumentation knowledge. Responsibilities Organise, manage anddocument workshops, meetings and requirements sessions with theclient representatives, project stakeholders and teams Work withonsite engagement team & client team to gather requirements,determine expectations & finalise deliverables Interfaceeffectively with other members of the team and the SolutionArchitect to ensure that the CRM solution continues to meet clients requirements Leading the solution on a work stream, making designdecisions and creating solution documentation Demonstrate excellentfoundational consulting skills, including analytical knowhow,written & verbal communication & team participation Deliverhigh quality business and software solutions and services toclients ensuring the implementation of best practices based onMicrosoft Dynamics standards and supportedconfiguration/customisations The creation of high quality andsustainable client solutions and project documentation includingsupport for testing activities Deliver all consultancy andconfiguration work according to our project methodology, ensuringthat all software applications are implemented successfully: ontime and on budget Contribute to activities as required includingbuilding demo and proof of concept solutions for various clientpresentations Work on the creation of Dynamics 365 solutions andindustry templates Meet and exceed customer expectations ofbusiness knowledge, skills and behaviour Identifybusiness/project/support risks and mitigate or communicate asnecessary Communicate progress updates to relevant parties bothformally and informally Support practice development activitiessuch as defining and configuring industry specific solutions Aportion of the role also requires supporting and doing peoplemanagement, people development & career progression support,performance assessment and management In all activities, ensuretimely completion of internal processes and mandatory training Workon own initiative and with minimal support if needed Carry outadditional duties as may occur from time to time as instructed andagreed by the management team Always represent the team in aprofessional and positive manner. Have awareness of product roadmapand the content of future releases of D365FO Demonstrate awarenessaround upselling and company capabilities
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