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Abu Dhabi

    Clinic Manager - Abu Dhabi, United Arab Emirates - Skills Hub Recruitment Solutions

    Skills Hub Recruitment Solutions
    Skills Hub Recruitment Solutions Abu Dhabi, United Arab Emirates

    6 days ago

    Skills Hub Recruitment Solutions background
    Description

    The Clinic Manager in Abu Dhabi, UAE, holds a pivotal role in overseeing the daily operations and management of a healthcare clinic, ensuring compliance with local regulations and standards such as JAWDA and TASNEEF. This position demands strong leadership skills, excellent organizational abilities, and a thorough understanding of healthcare regulations and procedures specific to the region.

    Responsibilities:

    1. Staff Management:
      • Recruit, train, and supervise clinic staff, ensuring compliance with local hiring regulations.
      • Conduct regular performance evaluations and provide feedback to staff members.
      • Develop and implement staff schedules to ensure adequate coverage and efficient clinic operations.
    2. Patient Care:
      • Oversee the delivery of quality patient care services in accordance with JAWDA and TASNEEF standards.
      • Address patient inquiries, concerns, and complaints in a culturally sensitive and professional manner.
      • Monitor patient satisfaction levels and implement strategies to improve patient experience.
    3. Administrative Duties:
      • Manage clinic finances in compliance with UAE regulations, including budgeting, billing, and revenue collection.
      • Maintain accurate patient records and ensure compliance with local data protection laws.
      • Coordinate with insurance providers to process claims and verify coverage for patients.
    4. Facility Management:
      • Ensure that the clinic premises meet JAWDA and TASNEEF standards for safety, cleanliness, and accessibility.
      • Manage inventory levels for medical supplies and equipment, ensuring compliance with local import regulations.
      • Arrange for repairs and maintenance as needed, adhering to local building codes and regulations.
    5. Regulatory Compliance:
      • Stay updated on relevant healthcare laws, regulations, and accreditation standards in Abu Dhabi.
      • Ensure that the clinic operates in compliance with local regulations, including licensing requirements and health and safety standards.
      • Implement policies and procedures to safeguard patient confidentiality and privacy in accordance with UAE laws.
    6. Quality Improvement:
      • Monitor clinic performance metrics and identify areas for improvement, aligning with JAWDA and TASNEEF guidelines.
      • Develop and implement quality improvement initiatives to enhance the efficiency and effectiveness of clinic operations.
      • Foster a culture of continuous learning and professional development among clinic staff.
    7. Collaboration:
      • Collaborate with physicians, nurses, and other healthcare professionals to coordinate patient care and treatment plans, respecting cultural sensitivities.
      • Liaise with external stakeholders, such as regulatory agencies and local health authorities, to ensure compliance with regulations and standards.

    Requirements:

    • Bachelors degree in healthcare administration, business administration, or a related field (Masters degree preferred).
    • Prior experience in healthcare management or administration in Abu Dhabi, UAE, with a strong understanding of local regulations and standards, including JAWDA and TASNEEF.
    • Experience in audit processes related to healthcare facilities is highly desirable.
    • Strong leadership and interpersonal skills, with the ability to navigate cultural diversity and motivate staff.
    • Excellent communication skills in English and Arabic, both verbal and written.
    • Proficiency in healthcare management software and electronic health records systems.
    • Knowledge of UAE healthcare regulations, including HAAD (Health Authority Abu Dhabi) regulations.
    • Strong problem-solving and decision-making abilities.
    • Ability to work effectively in a fast-paced and multicultural environment.
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