Luxury Experience Creator - dubai - beBeeAmbassador

    beBeeAmbassador
    beBeeAmbassador dubai

    1 week ago

    د.إ90,000 - د.إ180,000 (AED) per year *

    Job title: Guest Relations Manager

    Description

    Job Description

    The role of Guest Relations Manager is a key position within our organization, responsible for delivering exceptional guest experiences across all Dorchester Collection properties. As a member of the team, you will be part of a dynamic and dedicated group who share a passion for creating memorable moments for our guests.


    The ideal candidate will have previous experience in guest relations leadership roles, with expertise in managing short- and long-term business goals. You will also possess excellent written and verbal communication skills, as well as strong cultural sensitivity and discretion.


    Key Responsibilities:


    • Cater to the needs of all guests, particularly VIPs, ensuring an exceptional experience from initial inquiry through to departure.

    • Act as Brand Ambassador by fully immersing yourself in our legendary stories and personalizing every interaction to reflect the heritage and luxury of Dorchester Collection.


    To succeed in this role, you must possess:

    • A talent for creating meaningful guest connections;

    • Excellent conflict resolution skills with empathy;

    • The ability to manage multiple relationships with ease;

    • Previous experience in guest relations leadership roles within the luxury industry;
    ,

    * This salary range is an estimation made by beBee
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