- Handles all guest interactionswith the highest level of hospitality and professionalism,accommodating special requests whenever possible; resolves customercomplaints; assist customers in all inquiries in connection withhotel services, hours of operations, key hotel personnel, in-houseevents, directions, etc. Responds to all guest requests in anaccurate and timely manner making recommendations based on localknowledge and hotel practices.
- Processespackages, faxes, messages, and mail which may be either outgoing orincoming in an accurate and timelymanner.
- Works harmoniously and professionallywith co-workers and supervisors.
- Assure thatdesk collateral and information for restaurants, museums,attractions, maps, and other local attractions are updated andcurrent. Knows what activities are available in the city (theatre,sports, concerts, shows, special exhibits, sightseeing) andestablishes close contacts with vendors in these areas in order toprovide information, ticketing, and reservations forguests.
- Stores and retrieves guest luggage andpackages.
- Utilizes a variety of softwareprograms to accurately input special arrangements the guest hasmade and to assure proper billing.
- Assists withresponsibilities and duties in the absence of or due to heavyvolume in the areas of the Bellstand, Business Center, and lobbycoverage.
- Provides basic trouble-shootingsupport for in-room services such as Internet, TV movies, games,and Web service.
- Works closely with Bell Staffto ensure smooth handling of guest luggage, deliveries and specialrequests.
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Concierge Agent
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Rixos Marina Abu Dhabi Abu Dhabi, United Arab Emirates**Concierge Agent** · Are you passionate about providing exceptional guest experiences? Rixos Hotel Marina Abu Dhabi is currently seeking a dedicated and enthusiastic Concierge Agent to join our team. If you have excellent communication skills, a warm personality, and a keen eye ...
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Concierge Agent
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Marriott International, Inc Abu Dhabi, United Arab Emirates**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** The St. Regis Saadiyat Island Resort Abu Dhabi, Saadiyat Island, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation ...
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Concierge Agent
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Marriott International, Inc Abu Dhabi, United Arab Emirates**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** W Abu Dhabi - Yas Island, Yas Island, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** N ...
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Concierge Agent
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Rixos Hotels Abu Dhabi, United Arab EmiratesOperating Room Registered Nurse · JOB SUMMARY · The Operating Room (OR) Registered Nurse (RN)is responsible for providing patient care based upon the nursing process; being effectively involved with maintaining the standard of care for assigned patients throughout the perioperati ...
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Concierge Agent
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Bell Attendant
3 days ago
RIXOS Abu Dhabi, United Arab Emirates**Company Description** · Rixos Marina Abu Dhabi is a luxurious hospitality establishment that seamlessly combines modern elegance with world-class amenities. Nestled in the heart of Abu Dhabi, our resort offers an unparalleled experience for both leisure and business travelers. ...
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Student Concierge
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Spa & Recreation Supervisor
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MINOR Hotels Abu Dhabi, United Arab EmiratesCheck opening procedure details for morning shift and closing procedure detail for evening shift by using checklist. To fully understand all company Policies & Procedures. · Have initiative and be creative in making special offers, if necessary. To support and attend all training ...
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Guest Service Agent
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Hilton Abu Dhabi, United Arab Emirates Full timeJob Requirements · As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay at the hotel is comfortable and enjoyable. You will be the first point of contact for guests, welcoming them to the hotel and answeri ...
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Spa & Recreation Supervisor
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Anantara Abu Dhabi, United Arab EmiratesCompany Description · A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical be ...