Complaints handler jobs in United Arab Emirates

Review unresolved consumer and small business complaints referred from Licensed Financial Institutions. · Analyze complaints to identify key issues and determine if additional information is required. · Support the fair and timely resolution of financial complaints through detail ...

The position of Complaints Handler LFI involves reviewing consumer and small business complaints unresolved by Licensed Financial Institutions (LFIs), identifying key issues and determining when additional information is required. The role requires understanding consumer complain ...

Review unresolved consumer and small business complaints referred from Licensed Financial Institutions. · ...

The Complaints Handler will manage customer complaints and inquiries on social media platforms like Facebook, Twitter, Instagram and LinkedIn. They must respond to complaints in time and ensure customer concerns are addressed effectively. The role involves escalating unresolved i ...

Receive and meticulously document customer complaints via phone email or other channels ensuring all details are accurately captured. Investigate complaints by gathering information reviewing records and interviewing relevant parties to determine the root cause of the issue. · An ...

Review consumer and small business complaints that have not been resolved by the Licensed Financial Institutions. · ...

Reviews consumer and small business complaints that have not been resolved by the Licensed Financial Institutions. · Supports with resolving financial complaints fairly and efficiently using casework review and evaluation skills. · ...

The job holder is responsible for handling end to end complaints management and establishing clear guideline and procedures for handling complaints to enable the business to improve services. · To be an effective communicator and ensure all complaints are acknowledged in a timely ...

The Complaint Attendant is responsible for receiving, recording, coordinating, and following up on customer complaints related to Mechanical, · Electrical, · and Plumbing (MEP) services. · ...

+ Job summary: The job holder is responsible for handling end to end complaints management. · + Responsibilities:To be an effective communicator and ensure all complaints are acknowledged in a timely manner and customers are kept information throughout the complaint process. · Li ...

The Complaints Manager oversees the end-to-end complaints management process to ensure timely and effective resolution of client issues. · ...

This role will oversee and manage all escalated complaints Sanadak and Frontline to ensure effective resolution and delivery of a superior Customer Experience. · ...

We are seeking a high-profile Complaint Manager to oversee client complaints ensuring compliance with regulations and maintaining customer service standards. · ...

We are seeking a high-profile, · experienced Complaint Manager to oversee and manage client complaints, · ensuring compliance with regulations and maintaining the highest standards of customer service. · Maintain accurate records of all cases and ensure timely responses. · ...

The Customer Relations Supervisor is responsible for leading a team of Customer Relations Specialists to ensure timely fair and compliant resolution of customer complaints across Dealership Operations Mobility Services Rental Leasing Limousine and After Sales functions within AGM ...

The Customer Relations Supervisor is responsible for leading a team of Customer Relations Specialists to ensure timely, fair, and compliant resolution of customer complaints across Dealership Operations... · ...

We are looking for a Manager Regulatory Complaints to oversee all escalated complaints and ensure effective resolution and delivery of a superior Customer Experience. · ...

We are seeking a high-profile Complaint Manager to oversee client complaints in Cyprus. · Handle complex complaints. · Maintain accurate records. · ...

Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. · ...

Lead and manage the bank's customer protection and complaints handling framework in compliance with regulatory requirements and internal policies. Develop, implement, and enhance processes for the effective management, investigation, and resolution of customer complaints. · ...