Service desk analyst jobs in United Arab Emirates

The Service Desk Analyst acts as the first line of IT support across all business units, · managing Level 1 support through multiple communication channels including inperson, email, · and phone. Manage Level 1 technical support via phone, email, · and walk-in channels · Provide ...

The Service Desk Analyst acts as the first line of IT support across all business units. · ...

The Service Desk Analyst acts as the first line of IT support across all business units, managing Level 1 support through multiple communication channels including inperson email and phone The role focuses on handling common IT issues documenting technical incidents and coordinat ...

The Service Desk Analyst acts as the first line of IT support across all business units managing Level 1 support through multiple communication channels including inperson email and phone. · Manage Level 1 technical support via phone email and walk-in channels · Provide initial ...

The Service Desk Analyst acts as the first line of IT support across all business units, · managing Level 1 support through multiple communication channels including in person,email,and phone. · No relevant text available for this section. · ...

The Service Desk Analyst plays a critical role in maintaining IT service excellence ensuring adherence to service level agreements SLAs and enhancing the end-user experienceAct as the first point of contact for all IT service desk inquiries via phone email chat or ticketing syste ...

The IT Service Desk Analyst is responsible for handling customer calls over the phone, email and chat. · ...

The Service Desk Analyst is responsible for providing first-line technical support to end users across the group.This job involves troubleshooting IT-related issues, · responding to service requests, · and ensuring the resolution of incidents in a timely and efficient manner. · T ...

+The Service Desk Analyst is responsible for providing first-line support by triaging incoming tickets, guiding customers on platform functionality, and ensuring clear, timely communication throughout the support process. · Serve as the first point of contact for all support requ ...

The Service Desk Analyst acts as the first line of IT support across all business units managing Level 1 support through multiple communication channels including inperson email and phone. · ...

We're looking for a Service Desk Analyst to join our IT team in Dubai. You'll be the first point of contact for IT support, resolving issues efficiently and helping a diverse team stay productive. · ...

The Service Desk Analyst will be responsible for providing first and second-line technical support to users across a range of IT applications, platforms, and technologies. · ...

The Service Desk Analyst will be responsible for providing first and second-line technical support to users across a range of IT applications, platforms, and technologies.Provide technical support for a wide range of IT applications, email, and business platforms. · Investigate, ...

+Join a collaborative team in Dubai as a Service Desk Analyst providing first-line technical support for IT issues via phone, email and ticketing system. · +1-3 years of experience in IT service desk · Solid knowledge of Windows/Mac OS Microsoft Office 365 basic networking commo ...

The Service Desk Analyst is responsible for providing first-line support by triaging incoming tickets and guiding customers on platform functionality in a 24/7 support environment. · ...

The IT Service Desk Analyst will handle customer calls over the phone, email, chat, acknowledge tickets, work towards resolution as first line of support through telephone or remote support. · ...

We are seeking an experienced IT Service Desk Analyst to join our team in Dubai. · The role involves providing top-notch support to senior executives and partners, with a focus on Office 365, Azure, Intune, and VIP support. ...

The role is with a Global Management Consultancy for an IT Service Desk Analyst based in Dubai. · Experience in 1st and 2nd Line Support · Need to be experienced in supporting Senior execs (white glove support for partners/ VIP support · ...

We are seeking a highly skilled Service Desk Manager to lead our IT support team and ensure efficient high quality service delivery to end users. · The successful candidate will manage day-to-day operations oversee incident and request management and drive continuous improvement ...

We are currently looking for a talented Service Desk Support Engineer/Analyst to join our team in Abu Dhabi.Serve as the first point of contact for customers seeking technical assistance through various channels like phone, chat and email. · Experience in Core IT Support addressi ...