Anil Thapa (Aniel Thapa)
Tourism / Travel / Hospitality
Services offered
A seasoned waiter with six years of experience adept at providing exceptional customer service, accurately taking orders, ensuring timely and pleasant dining experiences, adept in multitasking. and possessing strong communication skills within a fast-paced restaurant environment.
Experience
- Communicated with FOH and BOH staff to facilitate top-quality service and timely food delivery.
- Verified guest satisfaction with meals and responded promptly to issues.
- Supported other servers, running food and refilling beverages to meet team goals.
- Upsold additional items to customers to increase sales.
- Assisted with menu selections, offering helpful suggestions when needed.
- Explained menu descriptions, preparation methods, and portion sizes to assist in decision-making.
- Worked with management to resolve escalated complaints and restore guest satisfaction.
- Bussed vacated tables to streamline cleaning and resetting duties.
- Accurately maintained cash drawer throughout shift; reconciling
Education
Higher secondary associate from shree siddhartha higher secondary school
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