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Abu Dhabi
Calvin Lafen Mengtir

Calvin Lafen Mengtir

Time is money

Customer Service / Support

Abu Dhabi, أبوظبي

Social

Services offered

I can handle high-volume calls, attention to detail, integrity, active listening skills, and solving customer complaints in a timely and professional manner. ⭐⭐ ✅ I have been with the BPO industry for 4 years. ✅ Taking inbound, outbound calls, and email. ✅ All accounts that I handled are based in France, the U.S. and Canada ✅ Handled Health account (Wellcare) and Food delivery service (DoorDash) ✅ I have a strong ability to multi-task and manage time effectively. ⭐⭐⭐⭐ Knowledgeable using CRM - Salesforce, ⭐⭐⭐⭐ Google sheet, Microsoft, Skype, Discord, Zoom ⭐⭐⭐ SoftPhone: Five9 and Amazon connect.

Customer service representative
Call center
Data entry
Approximate rate: د.إ 15 per hour

Experience

Highly skilled customer service representative for over 5 years, warehousing and Data entry/ encoder under the health care department.

Education

Holder of a bachelor's degree in history

And specialised in international relations.

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