Best professionals offering call center services in Abu Dhabi

Call Center Services in Abu Dhabi

Overview

Call centers are customer service facilities that handle inquiries, complaints, and feedback from clients. To work in a call center, professionals need excellent communication skills, patience, and the ability to work under pressure.

Requirements

The professional requirements for a call center agent include a high school diploma or equivalent, strong communication skills, and the ability to work in a team environment.

Accreditation and Certification

Recommended accreditations and certifications for call center professionals include the Certified Call Center Professional (CCCP) and the Certified Customer Service Representative (CCSR).

Tips for Choosing a Service Provider

When choosing a call center service provider, consider factors such as their experience, reputation, and customer service quality.

Questions to Ask Professionals

• What is your experience in the call center industry?
• What is your approach to customer service?
• Can you provide examples of successful projects you have handled?

References

For more information on call centers, consider the following references:

International Customer Service Institute (ICSI)

Call Center Institute (CCI)

Average Prices

The average price for call center services in Abu Dhabi can vary depending on the provider and the scope of the project. However, on average, the daily rate for a call center agent in Abu Dhabi is around 250-300 AED.

Requesting a Quote

To request a quote for call center services, you can submit a request through a platform that connects businesses with service providers. The platform will then match you with suitable providers, and you can review their quotes and choose the best one for your needs.

Fees for Call Center freelancers

The average daily fee for experienced freelancers is 250 AED.

The fee varies depending on the city in which the freelancer is located. For instance, the average daily fee for a call center freelancer in Abu Dhabi is 250 AED, while in Dubai is 280 AED or in Sharjah is 220 AED.