beBee background
Professionals
>
Dubailand
Justin Milne

Justin Milne

IT Technician - Field and remote support

Customer Service / Support

Dubailand, دبي

Social

About Justin Milne:

Resilient and results-driven IT professional with 21 years of hands-on experience supporting retail, telecom, and enterprise environments across Southern Africa. Proven ability to lead infrastructure rollouts, resolve complex hardware faults, and maintain high SLA compliance under pressure. Known for diagnostic precision, customer-first support, and mentoring junior technicians. Currently expanding into cloud fundamentals and IT automation to align with modern tech demands. Passionate about bridging legacy systems with future-ready solutions.

Experience

Infrastructure & Retail Systems: Extensive experience with POS systems, network fault isolation, and server environments (Windows Server 2003–2016).

Service Delivery: Proven track record of maintaining 95%+ SLA compliance and leading technical service delivery for nationwide teams.

Hardware Specialist: Certified 3rd-party technician for Dell warranty repairs, ensuring rapid resolution for critical cases.

Leadership: Experienced in mentoring junior technicians and training staff to improve first-line resolution rates.

Education

Senior certificate (High School)

IT hardware (A+, N+, MCP and CNA)

Professionals in the same Customer Service / Support sector as Justin Milne

Professionals from different sectors near Dubailand, دبي

Other users who are called Justin

Jobs near Dubailand, دبي

  • Electronic Technician

    6 days ago

    Ktronix Electronic And Devices I KNX Group of Companies Dubai, Dubai

    This is a full-time hybrid role for an Electronic Technician based in Ajman · ...

  • Deskside Support Technician

    3 weeks ago

    Excis Compliance Dubai

    We are seeking an experienced Deskside Support Technician to provide high-level technical support for end-user computing environments. · The ideal candidate will have strong knowledge of Windows OS (10/11), macOS, Microsoft O365, · and experience with Microsoft Intune and Desktop ...

  • Ai Product Engineer

    2 weeks ago

    Chordy Dubai

    This is a remote internship role for an AI Product Engineer at , designing product functionality, contributing to research and development efforts, · Strong skills in Product Engineering and Product Design · Proficient in Research and Development (R&D) to innovate, improve produc ...