Muhammad Alam

Excellent Computer Operational Skill with good typing Speed and effective command to independently run a variety of application and execute complex assignments.

Excellent inter personal skills with a positive attitude and flair for team work and commitment to continuous improvement and productivity.

Adept at Admin, Documentation Sales, Procurement, accounts, customer relation and actively coordinate between internal depts.          
 

➢ I have Worked in Carrefour Marina Mall. 
As a Sales Promoter (HMD Global Nokia) from March 2018 to August 2019.

Job description:
• Proactively acknowledge, greeted and assisted customers in the store.
• Demonstrate and provide information on promoted products/services.
• Served multiple customers, discovered their needs, and made recommendations to generate sales. 
• Create a positive image and lead consumers to use it.
• Distribute product samples, brochures, flyers etc. to source new sales        opportunities.
• Merchandised, stocked and replenished the selling floor constantly.
• Identify interest and understand customer needs and requirements.
• Set up booths or promotional stands and stock products.
• Maintained working knowledge of store’s policies and procedures.
• Merchandised, restocked and maintained sales floor.
• Report on demonstration related information (interest level, questions asked, number of samples/flyers distributed etc).

➢ I have Worked in Sharaf DG UAE.
As a Sales Executive from September 2015 to February 2018.

Job description:
● Welcomes customers by greeting them; offering them assistance.
● Contributes to team effort by accomplishing related results as needed.
● Directs customers by escorting them to racks and counters; suggesting items.
● Advises customers by providing information on products.
● Helps customer make selections by building customer confidence; offering suggestions and opinions.
● Making presentations to promote new products and special deals.
● Work on store displays & ensure pricing is correct.
●  Handle customer questions, complaints, and issues.
➢ I have worked in Mobilink Franchise in Pakistan. 
As a Sales Officer from. March 2010 to June 2015.

Job description:
● Manage franchise sales targets and ensure target achievement on a monthly basis.
● Provide the highest quality of service to meet the customers about our product connections with a positive attitude.
● Manage retail sales officer to enhance growth
● Coordinate and follow up with franchise teams about essential day to day tasks.
● Apply retail sales & distribution techniques and knowledge to enhance profitability.
● Identify new business opportunities to enhance sales.
● Conduct daily Sales to direct customers and visits for reports generation and market visits report.
 

➢ I have worked in United Bank Limited (UBL) in Pakistan.
As a Sales Representative from July 2008 to January 2010.

 Job description:
● Interacting with the new client to understand the product.
● Develop new markets and customers within the assigned territory to enhance sales volume.
● Responsible for assessing the client’s financial standing and offering bank programs in accordance with that financial standing.
● Suggest to customer about new offers and details of banking term and condition.
● Regular attend Team meetings and other learning initiatives.
● Coordinate and follow-up with multiple stake holders for the resolution of customer’s problems.
 

● 2004-06 Bachelor of Commerce from University of Karachi.
● 2002-03 Intermediate in Pre-engineering from City College Higher Secondary. 
● 2000-01 Matric in Computer Science from Board of Secondary Education.

COMPUTER LITERACY:

● Microsoft Word 2015.
● Microsoft Excel 2015.
● Microsoft Power Point.
● Web Browsing and E-mail. 
● Computer Graphic (Adobe Photoshop 5.5, Corel Draw 8 & Flash 5).
● Accounting Packages FoxPro & Oracle.