Muhammad Asreed Abdulla Kunhi

American British Surgical & Medical Centre (ABSAMC) | Dubai, UAE

Operations Manager

Universal Hospital LLC & Clinics | Abu Dhabi – Dubai – Sharjah, UAE

Operations Executive / Clinic Manager

Indiana Hospital & Heart Institute | Mangalore, India

Administration Executive

Father Muller Medical College Hospital | Karnataka, India

Administrative Trainee

• Managing the clinic and handle its daily operations.
• Strategic planning for the improvement of organization.
• Supervise and evaluate facility staff.
• Planning the schedule and itineraries of the visiting surgeons, making necessary arrangements.
• Plan, get quotes, negotiate and purchase biomedical equipment and consumables; ensure adequate supply is available with its optimum use. 
• Prepare various statistical reports and report it to the Chairman.
• Identify potential areas for clinics and specialties and conduct feasibility studies.
• Liaison with DHA, DHCC, MOH, Municipality and other Government institutions. 

• Responsible for Quality Assurance as per the guidelines of Health Authority. Ensures policies and procedures are monitored, followed and implemented.
• Conduct various patient to take corrective measures and ensure quality.
• Conduct gap analysis; streamline procedures & process re-engineering to ensure quality.
• Assist Health Authority Officials during inspection.
• Clinic Review meetings

• Staffing
• Conducting frequent meetings with employees to maintain good relation.
• Responsible for the health authority licensing procedures of the employees.
• Preparing the duty schedule
• Processing visa through DHCC platform

• Set up an ICU at the centre as per the requirements of the health authority.
• Set up, licensed a pharmacy, laboratory and added various specialties in the polyclinic.
• Set up and licensed a multi-specialty clinic with GP and Dentist in Sharjah.

• Maintaining various administrational, financial, regulatory files of the organization.
• Creating and implementing new administration systems.
• Use of a variety of office software such as spreadsheet, emails and databases.
• Ensuring the office stationery supply is sufficient.
• Attending various meetings, conferences and talks representing the organization. 
• Making sure the office is adequately staffed at all times. 
• Organizing and chairing staff meetings

• Develop a patient friendly atmosphere in the organization.
• Address their queries and complaints directly, through mail or over the phone.
• Guide them to various departments if needed.
• Counsel patients/by standers on billing disputes.
• Monitor and respond to multiple social media platform reviews
• Ensure timely services and dispatch of reports

• Conducting various in-house and external medical camps. 
• Planning and implementing social media campaign, online promotions.
• Visit various company heads to have a tie-up with the medical center.
• Plan and provide various promotional offers to the patients

• Ensure & financial audit is done by the external audit team & VAT returns are timely submitted.
• Review & audit the income & expenses report from the finance department.

Father Muller Medical College | Rajiv Gandhi University of Health Sciences | Karnataka, India

Masters in Hospital Administration

Sa-adiya Arts & Science College | Kannur University | Kerala, India

Bachelor of Science in Biotechnology