Muhammad Rubab

Video/Photo editor
Graphic Design
Problem solving
Computer Literacy
Project management
Time management
Teamwork
Writing
Organization

Effective communication is crucial in
client service. Being able to listen actively
to clients' needs and concerns and
articulate solutions clearly and concisely
is essential for building trust and rapport.
Demonstrating empathy and
understanding towards clients' feelings
and perspectives helps to create a
positive and supportive client experience.
Emotional intelligence enables you to
navigate through sensitive situations with
tact and professionalism.
Clients often approach customer service
with issues or challenges. Being a skilled
problem solver allows you to assess
situations quickly, find solutions, and
take appropriate actions to resolve
problems satisfactorily. 

From Coursera Technical
Support Fundamentals:
(Google)
From Coursera Introduction
to Artificial Intelligence (AI)
From Coursera Cybersecurity
for Everyone :University of
Maryland