Noor Alkhalaf

Dedicated and customer-focused
professional with 3 years of experience in
providing exceptional customer service.
Proven ability to handle diverse customer
inquiries, resolve issues promptly, and
ensure a positive customer experience.
Adept at managing high-stress situations
and fostering positive relationships with
customers.

Responded to customer inquiries via phone, email, and in-person, providing
accurate and timely information regarding classes and general inquiries.
Effectively resolved customer issues and ensured customer satisfaction and loyalty.
Collaborated with other departments to address and resolve operational issues
impacting customer service.
Assisted students with special needs and individuals with disabilities and ensured they
were happy and comfortable in the institute.
Proved my ability to deliver excellent customer service, including effective
communication and problem resolution.
Utilized my strong verbal and written communication skills and my ability to convey
information clearly and professionally.
Collaborated with cross-functional teams to address customer and operational
issues.

AL- BAATH University
Bachelor's Degree in English Literature
2019 - 2023
GPA 68+