About Rodney Barnes:
Since I come with a total of 19 years of customer service experience and sales, there is no situation that I haven’t come across and wasn’t able to handle either as an agent or even as a supervisor. I bring an immense wealth of knowledge from few of the best companies in the market even today. I can ensure that every team I manage and work with has always been the best and has got the most desired results across LOB’s.
Experience
Client Excellence and Relationship Manager:Emeritus/Mumbai/May 2017-Current
Team Leader - Inbound Sales and Customer service:
Team Leader - Outbound Sales:
Program AdvisorSelling course, advising about courses and assisting customers:
Associate ConsultantAntal International/Mumbai/December 2015-February 2017Business development, Head Hunting, Sourcing, Recruitment, End to End Recruitment and Follow up process:
Sales and customer care executive.Tech Mahindra Business Services (3G Global)/Mumbai/October 2013-December 2015[U.K. Process]Sales, Retention and Customer service:
Sales and customer care executive.JP Morgan Chase/Mumbai/October 2004-October 2013[U.S. Process]Card activation and sales (8 years) & Collection process (1 year):
Sales and customer care executive.ICICI One source/Mumbai/July 2003-October 2004[U.K. Process]Express gift Ltd process and Lloyd’s phone banking service process:
Awards and Recognition till date:
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Education
High School Certification - Commerce
Professionals in the same Customer Service / Support sector as Rodney Barnes
Other users who are called Rodney
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