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    Creative Account Manager - Dubai, United Arab Emirates - Marsh McLennan

    Marsh McLennan
    Marsh McLennan Dubai, United Arab Emirates

    1 week ago

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    Description
    Oliver Wyman is a global leader in management consulting.

    With offices in more than 70 cities across 30 countries Oliver Wyman combines deep industry knowledge with specialized expertise in strategy operations risk management and organization transformation.

    The firm has more than 6500 professionals around the world who work with clients to optimize their business improve their operations and risk profile and accelerate their organizational performance to seize the most attractive opportunities.

    Oliver Wyman is a wholly owned subsidiary of Marsh & McLennan Companies


    NYSE:
    MMC. For more information visit (link removed).

    Oliver Wyman is now looking for a Creative Account Manager in Dubai

    The Opportunity


    As a Creative Account Manager you will be the liaison between the creative team and selected CITs in the Middle East.

    You will proactively work with the consulting teams on understanding and forecasting client needs delivering a seamless service experience and arranging resources in advance to ensure efficient and successful project outcomes.

    This individual will act as the single point of contact streamlining communication and fostering strong client relationships.

    The daytoday responsibilities of a Creative Account Manager:
    Building and maintaining strong proactive

    relationships with designated CIT teams and partners to support highpriority

    projects and meet the regions specific demands.

    Collaborating closely with internal creative

    teams such as Presentation Design and Media to align on client expectations

    and deliverables.

    Engaging with thirdparty vendors and

    freelancers to complement and enhance the teams capabilities where needed.

    Overseeing the smooth and successful

    execution of client projects by managing workflows timelines and client

    communications.

    Regularly assessing client feedback to refine and improve service delivery ensuring client satisfaction and retention.

    Reporting on key account metrics to measure

    service impact client engagement and project success.

    Required Skills and Experience

    Account Management

    Proven work experience as a Customer Success

    Manager/Account Manager or a similar role in the creative services industry.

    Communication

    Be able to communicate effectively with team members stakeholders and clients.

    Have excellent listening negotiation and presentation abilities.

    Strong verbal and written communication skills in English and Arabic.

    Design Knowledge

    Have a solid understanding of design and creative process across different mediums.

    Have a passion for the creative industry and a keen eye for quality design.

    Problemsolving

    Be able to identify and solve problems effectively including analyzing project risks and issues and developing mitigation strategies.

    Technical Knowledge

    Understand the technical aspects of the project including the technologies tools and methods used to deliver the project successfully.

    Attention to Detail


    Have great attention to detail including tracking project progress monitoring hours and ensuring that all project deliverables meet quality standards.

    Time Management

    Be able to manage time effectively including

    prioritizing tasks managing multiple projects simultaneously and meeting deadlines.

    Adaptability

    Be able to adapt to changing project requirements and priorities including adjusting project plans and resource allocation as necessary.


    If youre a selfstarter with a passion for design and a track record of driving change we want to hear from you.

    Apply today and join us in shaping the future of design at Oliver Wyman

    Why join us at Oliver Wyman

    At Oliver Wyman
    we lead with heart
    we love what we do and have fun while we do it We also
    strive for breakthroughs
    by questioning seeking diverse perspectives and finding powerful and sustainable solutions
    (link removed)
    If you share these values and want to
    work as one and own our impact at the same time be brave
    and achieve the amazing with us

    Were individuals who are selfstarting motivated energetic entrepreneurial about what we do

    We have the common aspiration to have an impact leave a legacy and change the world. We have no interest in running a steadystate business. We want to build grow and shape the environment around us

    We value an environment where every member of Oliver Wyman is encouraged and expected to voice his or her opinion

    We believe that to create a true meritocracy we need to remove artificial barriers to opportunity


    We value people whose lives balance work and nonwork activities because we believe they are both more interesting colleagues and are able to make better contributions to the Firm.


    We push ourselves hard to deliver excellence but we also work to extract the maximum benefit from the flexibility of a projectbased business.

    We provide the ability to take career breaks for personal or family reasons. We fundamentally value each others time and are sensitive to how it is used.

    We are an output not inputbased culture have respect for peoples personal decisions and believe that ones workload must be sustainable.

    We seek balance for ourselves and our colleagues.

    To learn more please follow us on Facebook LinkedIn or Twitter: OliverWyman. (link removed)/careers

    Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
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