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Ras Al Khaimah City

    Guest Service Agent Russian Speaker - Ras Al-Khaimah, United Arab Emirates - ALL - Accor Live Limitless

    ALL - Accor Live Limitless
    ALL - Accor Live Limitless Ras Al-Khaimah, United Arab Emirates

    Found in: Talent AE A C2 - 4 days ago

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    Description
    • Provide exceptional customerservice from the heart by responding to requests promptly,efficiently and courteously.
    • Participate intraining and development programs to enhance skills andcapabilities.
    • Promote and up-sell hotelfacilities through strong productknowledge.
    • Maintain a high level ofprofessionalism and ensure procedures are followed in relation toguest confidentiality and the issuing of roomkeys.
    • Maintain procedures in relation to creditand cash transactions and accountingdocumentation.
    • Attend to guest requestsefficiently and effectively, constantly striving to provide TotalGuest Satisfaction.

    Qualifications

    • A strong focus on customerservice
    • Prior experience in hotel front officeoperations is preferred
    • Excellent communicationskills; fluency in English is required
    • Be ableto work shifts, weekends and publicholidays
    • Computer skills in Ms Office;experience with current Property Management Systems (PMS) ispreferred.
    • Fluent in English and RussianLanguage.
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    Found in: DrJobEN AE A2 - 4 days ago

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