Personal Banking Advisor - United Arab Emirates - Emirates Islamic Bank

    Emirates Islamic Bank
    Emirates Islamic Bank United Arab Emirates

    3 days ago

    Description
    Description

    Job Responsibility 

    The Primary responsibilities are to develop customer relationships to achieve assigned sales and service objectives / standard.

    Provide acceptable level of service to personal banking customers, and explore cross sell during the customer interactions with a view to increase personal banking revenue

    Identify customer needs and proactively deliver quality and unique customer service that will exceed customer expectation.

    Identify new to bank personal banking customers and refer leads to other segments in the Ban

    Customer contact is virtually continuous and hence competencies and skills required for dealing with customers are critical

    Ensure to attain up-to-date products and policy process knowledge at all times (including that of campaigns/promotions) and keep abreast of any subsequent amendment

    Ensure proper documentation, correctness & completeness of all applications/form

    Accept, Evaluate & send for processing all after sales transaction (AST)

    To be vigilant at all times and perform their duties with due care and ensure that all activities are in compliance with the Bank Policy and Procedure.

    Education & Skills

    Proven experience as a personal banker; experience in sales or customer service is a

    plus Knowledge of personal banking practices and regulations

    Familiarity with banking software; excellent use of MS Office

    Ability to work diligently to meet targets

    Excellent communication and negotiation s

    kills

    Customer-oriented approach to handling problems

    BSc/BA in Finance, Accounting or similar field preferred

    What we offer you

    Competitive salary package

    Market-leading incentives (Only for incentives based

    roles)Strong emphasis on work/life balance

    Generous annual leave entitlement and Private Healthcare

    World-class Learning & Development platform and career development

    Preferential banking facilities for employees


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Personal banking advisor