Warehouse Supervisor - Dubai, United Arab Emirates - Shopping Mall Management
Description
We are seeking a highly motivated and experienced Warehouse Supervisor for our Fashion Ecommerce business to join our team. As a Warehouse Supervisor, you will be responsible for overseeing the day-to-day operations of our fashion ecommerce warehouse.You will play a critical role in ensuring efficient and accurate fulfillment of customer orders while maintaining a safe and organized working environment.
Responsibilities:
Supervise Warehouse Operations:
- Oversee and coordinate daily activities within the fashion ecommerce warehouse.
- Ensure timely and accurate processing, picking, packing, and shipping of customer orders.
- Monitor and optimize inventory levels to meet customer demands and minimize stockouts.
- Implement and enforce best practices for efficient warehouse operations.
Team Management:
- Lead, train, and mentor a team of warehouse associates, including scheduling and task assignment.
- Foster a positive and productive work environment, promoting teamwork and collaboration.
- Conduct performance evaluations and provide feedback to ensure high standards of productivity and quality.
Inventory Management:
- Maintain accurate inventory records through regular cycle counts and reconciliations.
- Coordinate with other departments to address stock discrepancies and resolve inventory issues.
- Implement inventory control procedures to minimize loss, damage, and theft.
Warehouse Space Optimization:
- Analyze the layout and organization of the warehouse to maximize space utilization.
- Develop and implement strategies for efficient product placement and storage.
- Optimize racking and shelving systems to accommodate different product types and sizes.
- Continuously monitor and adjust the warehouse layout to improve operational efficiency.
Demand Planning and Forecasting:
- Collaborate with the sales and marketing teams to forecast demand and plan inventory levels.
- Analyze historical data, market trends, and customer insights to make accurate demand forecasts.
- Determine optimal reorder points and quantities to maintain adequate stock levels.
- Coordinate with suppliers to ensure timely replenishment of inventory.
Quality Control and Order Accuracy:
- Develop and enforce quality control standards to ensure accurate order fulfillment.
- Conduct regular inspections of outgoing shipments to verify order accuracy and condition of merchandise.
- Investigate and resolve any customer complaints or issues related to order fulfillment.
Health and Safety Compliance:
- Ensure compliance with health and safety regulations and company policies.
- Conduct regular safety inspections and enforce safety protocols to minimize workplace accidents and injuries.
- Train employees on proper handling of merchandise and adherence to safety procedures.
Process Improvement:
- Continuously identify opportunities for process improvement and efficiency enhancements.
- Implement and monitor key performance indicators (KPIs) to measure warehouse productivity and accuracy.
- Collaborate with crossfunctional teams to streamline operations and optimize order fulfillment processes.
Qualifications:
- High school diploma or equivalent; Bachelor's degree in logistics, supply chain management, or a related field is preferred.
- Proven experience as a warehouse supervisor or a similar role in the fashion ecommerce industry.
- Strong knowledge of warehouse operations, inventory management, and fulfillment processes.
- Familiarity with ecommerce platforms and order management systems (OMS).
- Excellent leadership and team management skills.
- Effective problemsolving and decisionmaking abilities.
- Strong organizational and time management skills with the ability to prioritize tasks.
- Attention to detail and a commitment to quality control.
- Knowledge of health and safety regulations and best practices.
- Ability to work in a fastpaced and dynamic environment.
If you are a dedicated and experienced professional with a passion for fashion and ecommerce, we would love to hear from you.
Salary:
AED5, AED8,000.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (required)
Experience:
Ecommerce Stores: 2 years (required)
Warehouse Management: 4 years (required)
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