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    IT Desktop Support Engineer - Dubai, United Arab Emirates - Computer Network Systems

    Computer Network Systems
    Computer Network Systems Dubai, United Arab Emirates

    Found in: Talent AE C2 - 3 days ago

    Default job background
    Full time
    Description
    Job Description

    Job Description

    • Manage Internet, desktops, laptops, laser printers, laser scanners, projectors, and other computer hardware and peripherals.
    • Responding to client support requests.
    • Having Adequate knowledge about Anti-Virus & Firewalls.
    • Knowledge in Microsoft Office Applications.
    • Identifying performance problems and malfunctions.
    • Relocating or moving existing equipment as required.
    • Installing and upgrading operating systems and computer software.
    • Installing and maintaining hardware and computer peripherals.
    • Traveling to the client's location or connecting via a remote link.
    • Managing routine preventive procedures; maintaining and monitoring IT Rooms & hardware checks.
    • Managing and monitoring CCTV and Cameras.
    • Log and follow-up issues with Vendors.
    • Perform health system checks on areas of responsibility.
    • Provide tier 1 support.
    • Ensured adherence to the SLA.
    • Responsible for monitoring and tracking Corporate IT assets.

    Skills & Professional Requirements:

    • Strong Troubleshooting Skills.
    • Network Management understanding.
    • Ability to solve complex hardware and software issues.
    • Maintain documentation.
    • Ability to travel and work after hours when necessary.
    • Excellent interpersonal skills.
    • Good written and verbal communication skills.
    • Vendor negotiation
    • Maintain and ensure network operations.
    • Monitor vendor SLAs.
    Qualifications

    Any Graduate

    Additional Information

    Annual Flight Tickets

    Medical Insurance


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