- Handle alltypes if SRs logged in CRMqueues.
- Fix the identifiedprocess and systems gaps and provide feedback to business units onknowledge gaps to help intraining.
- Investigate allreopened cases in order to identify gaps for effectiveresolution.
- Assist RMs toall type's requests assigned to them for effectiveresolution/TAT.
- Processingto all requests on BPM/Tracksoft with lesserrors.
- Receive all typesof SRs assigned to center.
- Investigates andidentifies appropriate resolution
- Avoidescalations
- Proper Creation to all types ofcomplaints
- Validation to resolvedcomplaints
- Reduction in repeatedcomplaints
- Knowledgeable with processes,products and policies which are offered primarily by BusinessBanking and the entire bank.
- Reduction inerrors while performing transaction on BPM andTracksoft
- Document the gaps identified in termsof knowledge, process or system and provide the feedback torespective units.
- Forward all requests receivedthrough emails from RMs and various internaldepartments.
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Guest Service Representative
1 day ago
Marriott International, Inc Dubai, United Arab Emirates**Numer oferty** · **Kategoria oferty pracy** Rooms & Guest Services Operations · **Lokalizacja** The Dubai EDITION, Dubai Fountain Street Downtown Dubai, Dubai, United Arab Emirates, United Arab Emirates ZOBACZ NA MAPIE · **Harmonogram** Full-Time · **Zdalna lokalizacja?** N · ...
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Guest Service Representative
5 days ago
Marriott International, Inc Dubai, United Arab Emirates**Número de Empleo** · **Categoría de Empleo** Rooms & Guest Services Operations · **Ubicación** The Dubai EDITION, Dubai Fountain Street, Downtown Dubai, Dubai, United Arab Emirates, United Arab Emirates VER EN MAPA · **Horario** Full-Time · **¿Ubicación remota?** N · **¿Reubic ...
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Guest Service Representative
1 day ago
Marriott International, Inc Dubai, United Arab Emirates**رقم الوظيفة** · **التصنيفات** Rooms & Guest Services Operations · **الموقع** The Dubai EDITION, Dubai Fountain Street Downtown Dubai, Dubai, United Arab Emirates, United Arab Emirates عرض على الخريطة · **الجدول الزمني** Full-Time · **هل تقع في مكان بعيد؟** N · **إمكانية الانتق ...
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Guest Service Representative
5 days ago
Marriott International, Inc Dubai, United Arab Emirates**Numéro de l'Emploi** · **Catégorie d'Emploi** Rooms & Guest Services Operations · **Lieu** The Dubai EDITION, Dubai Fountain Street, Downtown Dubai, Dubai, United Arab Emirates, United Arab Emirates AFFICHER SUR LA CARTE · **Horaire** Full-Time · **Situé à distance ?** N · **M ...
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Guest Service Representative
6 days ago
Marriott International, Inc Dubai, United Arab Emirates**Numéro de l'Emploi** · **Catégorie d'Emploi** Rooms & Guest Services Operations · **Lieu** The Dubai EDITION, Dubai Fountain Street Downtown Dubai, Dubai, United Arab Emirates, United Arab Emirates AFFICHER SUR LA CARTE · **Horaire** Full-Time · **Situé à distance ?** N · **Mu ...
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Guest Service Representative
6 days ago
Marriott International, Inc Dubai, United Arab Emirates**No do Cargo** · **Categoria de emprego** Rooms & Guest Services Operations · **Local** The Dubai EDITION, Dubai Fountain Street Downtown Dubai, Dubai, United Arab Emirates, United Arab Emirates VER NO MAPA · **Horário** Full-Time · **Localização remota?** N · **Remanejamento?* ...
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Guest Service Representative
1 day ago
Marriott International, Inc Dubai, United Arab Emirates**หมายเลขงาน** · **ประเภทของงาน** Rooms & Guest Services Operations · **สถานที่** The Dubai EDITION, Dubai Fountain Street Downtown Dubai, Dubai, United Arab Emirates, United Arab Emirates ดูบนแผนที่ · **ตารางการทํางาน** Full-Time · **พักอยู่ในพื้นที่ห่างไกลหรือไม่** N · **โยกย้ ...
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Field Service Representative
6 days ago
M/S TM International Group Dubai, United Arab EmiratesWe are looking for an outgoing, dedicated individual to join our team as a field service representative. · **Field Service Representative Responsibilities**: · - Providing on-site technical support and performing customer support tasks. · - Delivering, installing, repairing, main ...
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Customer Service Representative
1 week ago
United Arab Agencies Dubai, United Arab EmiratesWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when c ...
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Customer Service Representative
6 days ago
EverMax-11 Cleaning Services Dubai, United Arab EmiratesWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when c ...
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Customer Service Representative
1 day ago
TRANSPORT AND CONSTRUCTION COMPANY Dubai, United Arab Emirates**Job Summary**:We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to prepare quotations, process orders, buy spare parts, and escalate complaints across several communication channels. · **Customer Service Representa ...
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Customer Service Representative
4 days ago
Xavuar Fashion Mart Dubai, United Arab EmiratesWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when c ...
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Customer Service Representative
1 day ago
Little Things Trading Dubai, United Arab EmiratesCustomer Service Representative are responsible for handling inquiries, complaints, and other issues from customers who have purchased products or services online. E-commerce Customer Service Representative specialists must be able to quickly assess the situation at hand and dete ...
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Supply Service Representative
1 week ago
Essity Dubai, United Arab Emirates**Supply Service Representative (1 year fixed-term contract)**: · **Essity is looking for a Supply Service Representative who will be based in Dubai to work with our dynamic team in the Consumer Goods business unit on a 1 year fixed-term contract. We are looking for an individual ...
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Customer Service Representative
6 days ago
Bin Ham North Ocean Elevators Dubai, United Arab EmiratesPosition: Customer Service (Female) · Location: Dubai, UAE · Nationality: Any Nationality · - A Customer Service Representative works with clients who have complaints, orders, or require information about products/services purchased from the organization. They also provide soluti ...
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Customer Service Representative
5 days ago
AL Aroosa Restaurant LLC Dubai, United Arab EmiratesAl Aroosa Restaurant LLC is looking for a Customer Service Representative to join our team in Dubai. The Customer Service Representative will be responsible for providing exceptional customer service to our guests, responding to inquiries and complaints, and ensuring that our cus ...
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Customer Service Representative
1 week ago
Well10 Materials LLC Dubai, United Arab EmiratesWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when c ...
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Customer Service Representative
1 day ago
Generation10 LLC Dubai, United Arab EmiratesWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when c ...
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Customer Service Representative
4 days ago
Khiara Store Dubai, United Arab EmiratesWe are looking for Customer service representatives to help the business develop strong relationships with its customers. Good Arabic and English language is a must. · - Communicating with customers about their experiences with a product or service · - Asking customers how did th ...
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Customer Service Representative
1 day ago
SouKare Pharmacy LLC Dubai, United Arab EmiratessouKare is a health-tech start-up that provides simpler, sooner, smarter solution to delivering and consuming healthcare essentials in the region. souKare's digital platform is leveraging technology to deliver a best-in-class pharmacy solution at your doorstep while creating a se ...
Customer Service Representative - Dubai, United Arab Emirates - Emirates NBD dubai
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