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    Customer Care Manager - Dubai, United Arab Emirates - ClickJobs

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    Description

    Responsibilities:

    • Develop customer success metrics and execute account strategies
    • _Build trust with customer accounts through open and interactive communication
    • _Schedule and attend virtual meetings using Zoom and other platforms
    • _Monitor, identify and mitigate account-level risks and up-sell opportunities, align product and customer roadmaps, and deliver customer renewals
    • _Present to families different benefits programs, enroll new clients, and open new accounts.
    • _Oversee and prioritize each customer in your portfolio

    Qualifications:

    • Must have a passion for helping others
    • _** MUST BE A US OR CANADIAN CITIZEN **
    • Proven ability to work as a productive team member
    • _Excellent communication and interpersonal skills
    • _Self-motivated team player, proficient in multi-tasking
    • Proficient with computers and Zoom preferred but not required
    • _Ability to form and grow solid relationships with your client accounts


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