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    Senior Account Manager - Dubai, United Arab Emirates - Webhelp

    Webhelp
    Webhelp Dubai, United Arab Emirates

    2 hours ago

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    Description

    You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.

    What you will learn with us will make you a valuable member of our team or any other team.

    Your benefits:

    -Full-time contract

    -Competitive salary and performance bonus starting euros gross/year up to euros gross/year

    -Great office location in Benalmadena

    -Friends hunting (referral) bonus

    -Full paid training about the company and the project you will be working on

    -Career development program and specialized courses

    -Opportunities for a career abroad through the International Mobility Program

    What you'll experience with us

    As a Senior Account Manager in our team, you will:

    Secure new customer wins for Cloud

    Maximize up-sell and cross-sell opportunities collaborating with Sales Agent, Solution Specialists, client sales teams and the channel partners

    Drives alignment and teamwork within a team, department, or across organizational boundaries

    Engage with partners assigned to Opportunities to drive partner action to recommend the right solutions and close the deal. Provide support to partner as needed

    Actively monitor pipeline, collect feedback and update involved parties on closure, support close plan execution

    Collaborate with local TCM on pipeline and partner introductions

    Where TCM doesn't exist, curate and connect to customers an ecosystem of best of breed solutions in territory driving growth in customer acquisition, consumption & usage in assigned territory

    Surface customer wins for partner sell with evidence; surface partner capacity and capability needs and key Opportunities to Partner Management team to drive development and recruitment of new partners

    -Control main performance indicators and run rates of pipeline: hand-off rate, close rate, velocity, customer and agreement retention, revenue recapture, consumption, etc

    Establish a foundation for how technology and services can meet customer/partner needs. Uses a deep understanding of a customer/partner to effectively align the value proposition of the products, technology, and services to the customer's/partner's strategies and needs. Creates value through the sales cycle.

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