Jobs
>
Dubai

    Retail Store Operations assistant - Dubai, United Arab Emirates - CHALHOUB Group

    Chalhoub Group background
    Description

    Job Purpose

    To respond to client queries and report any incidences to the technical, IT and recovery team for action; monitor the non-streaming and non-polling incidences and note for action as

    Main Duties and Responsibilities

    • Respond to inbound calls, client s emails, capturing clients notes/case notes and offering the necessary support
    • Preparing non-streaming and non-polling reports for action by the Supervisor and the technical department
    • Preparing a detailed weekly status and installation report for the Banks
    • Liaise with international support in case of minor system problems
    • Attend to terminal alerts, power on and off, panic events, ignition events in a timely manner
    • Assist in troubleshooting fitment errors during fitment in the absence of the technical supervisor
    • Record all incidences reported in the Occurrence book
    • Filling in of the incident forms in case of a recovery
    • Assist to trouble shoot cases arising from clients
    • Immobilization of vehicles in case of a client request via mail or phone
    • Oversee all the general operations of the control room
    • All policies & procedures of the Company and the department Standard operating Procedures are followed consistently for all events
    • Perform any other business as may be assigned to you from time to time by the supervisor
    • Monitoring of cross border alerts (for bank deals) and informing clients via phone

    Qualification and Experience

    • Diploma in IT or related field from a reputable institution of higher learning
    • Knowledge of Motor Vehicle electrical and IT skills
    • Minimum of at least 3 years work experience in a call center (security emergency control room - advantageous)
    • Knowledge of GPS/GSM/GPRS devices
    • Ability to understand and interpret GPS/GSM/GPRS installation
    • Proficiency in Computer skills
    • Willing to work night shift
    • Customer Service


  • Initiate international Dubai, United Arab Emirates

    Are you passionate about iGaming and looking for an exciting new challenge? A leading name in the iGaming industry is seeking a vibrant **Operations Assistant** to join their team in **Dubai** You will collaborate closely with the Head of Gaming and to ensure seamless operations ...


  • Afaq Al Khaleej Engineering Resources Dubai, United Arab Emirates

    The Role · The Operations Assistant will be responsible for assisting with the daily operations of the company. This individual will work closely with the operations team to ensure efficient and effective operations, as well as provide administrative support to the team. Responsi ...


  • Soulful Beauty Dubai, United Arab Emirates

    An operations assistant is required for an e-commerce company based in dubai and specialised in beauty products. · The operations assistant has to be fleunt in English and preferably has experience in e-commerce, shopify, product registration in Dubai Municipality, and products i ...


  • Al Mutawa Equipment Rental Dubai, United Arab Emirates

    **Al Mutawa Equipment Rentals** · **Responsibilities**: · As an Operations Coordinator you will be responsible for managing and coordinating the daily activities of the business. Your main responsibilities include optimizing the mobilization process, identifying and solving probl ...

  • Lightech AV

    Operation Assistant

    5 days ago


    Lightech AV Dubai, United Arab Emirates

    Assist in coordinating logistics and ensuring smooth operations for events. · - Support cross-functional teams, including vendors and suppliers, to ensure efficient coordination and timely delivery of event requirements. · - Assist in managing event budgets, tracking expenses, an ...

  • Score Group plc

    Operations Assistant

    2 weeks ago


    Score Group plc Dubai, United Arab Emirates

    **We're looking for an Operations Assistant to join the Score Group team based at our facility in Dubai.** · **About Score Group** · Score Group is a specialist in precision manufacturing, valve supply, automation and management systems and provides complex engineering solutions ...


  • Choice Int'l Forwarding Middle East LLC Dubai, United Arab Emirates

    **Operations Assistant** · **Key Responsibilities**: · 1. Assist in the preparation of customs clearance documents; · 2. Negotiate with customs clearance agents on customs clearance; · 3. Communicate with Chinese operators on operation matters and confirm with sales team on custo ...


  • CharterHouse Dubai, United Arab Emirates

    **Job description**: · **About the role** · The Operations Assistant will be a right hand to the Senior Executive, and shall be responsible for handling administrative tasks such as correspondence, scheduling meetings, and travel arrangements. This role will be heavily customer s ...


  • Ascent Search Dubai, United Arab Emirates

    **ABOUT US** · Ascent Search is a specialist Search Firm recruiting for investors and rapidly growing companies globally - including Sovereign Wealth Funds, PE & VC funds, Startups/Scaleups and Corporate leaders. · Our success is based on the quality of our relationships, service ...

  • MacGregor

    Operations Assistant

    19 hours ago


    MacGregor Dubai, United Arab Emirates

    MacGregor is a leader in sustainable maritime cargo and load handling with a strong portfolio of products, services and solutions. Shipbuilders, shipowners and operators are able to optimise the lifetime profitability, safety, reliability and environmental sustainability of their ...


  • APAL Holiday Homes Rental and Real Estate Dubai, United Arab Emirates

    We are hiring a person for Operations Assistant position with Emirates Driving License who have experience in Dubai roads · **Responsibilities** · - Check in · - Check out · - Viewings · - Inspections for all properties we manage · - Meet guest from Airport · - Guest relations · ...

  • Emirates Flight Catering

    Operations Assistant

    2 weeks ago


    Emirates Flight Catering Dubai, United Arab Emirates

    Department FLIGHT PREPARATION OPERATIONS · Roles and responsibilities · Prepare, Edit and coordinate the operational document for Team leaders & Team members · Ensure permanent communication of changes upstream, downstream when appropriate · Achieve the administrative tasks of th ...

  • Emirates Flight Catering

    Operations Assistant

    19 hours ago


    Emirates Flight Catering Dubai, United Arab Emirates

    The role of Operations Assistant (Quality Control) is an integral part of Operations Division. The main purpose of this role is to undertake quality control checks on relevant food deliveries upon receipt. Ensure EKFC/Food Point is a safe environment to produce high quality safe ...


  • Emirates Flight Catering Dubai, United Arab Emirates

    Department AIRSIDE OPERATIONS · Roles and responsibilities · Prepare, Edit and coordinate the operational document for Team leaders & Team members · Ensure permanent communication of changes upstream, downstream when appropriate · Achieve the administrative tasks of the team (Ros ...


  • Happy Lemon Dubai, United Arab Emirates

    Responsibilities: · - Assist with day-to-day operations including data entry, scheduling, and inventory management. · - Coordinate with various departments to ensure operational efficiency. · - Assist with creating and translating documents and presentations. · **Requirements**: ...


  • Emirates Flight Catering Dubai, United Arab Emirates

    Department FOOD POINT · Roles and responsibilities · Prepare, Edit and coordinate the operational document for Team leaders & Team members · Ensure permanent communication of changes upstream, downstream when appropriate · Achieve the administrative tasks of the team (Rostering, ...

  • First Edition Realty

    Operations Assistant

    2 weeks ago


    First Edition Realty Dubai, United Arab Emirates

    FIRST EDITION REALTY, located at the heart of the Dubai Downtown. Our team boasts years of experience in the property markets of UAE and enables us to provide in-depth knowledge and insights that are unparalleled in the industry. · **Operations Assistant** · **Responsibilities**: ...


  • Mareen Group Dubai, United Arab Emirates

    **This role is for a OPERATIONS AND SALES ASSISTANT - Marine Supply Industry**_ · **Position Summary** · **Key Responsibilities**: · - Enter data promptly and accurately into the system. · - Update and maintain stock records on a daily basis. · - Input sales orders and ensure the ...


  • Talent Pal Dubai, United Arab Emirates

    Assisting the Operation department in day-to-day activities. · - Appointing inspectors and coordinating vessel inspections as instructed by the Operations department. · - Liaising with various managers and following up on maintenance reports, and other vessel reports etc · - Coor ...

  • Killgerm Building Maintenance LLC

    Operations Assistant

    2 weeks ago


    Killgerm Building Maintenance LLC Dubai, United Arab Emirates

    In this role, you will provide administrative, clerical and project support to the Maintenance and Facilities Department. The Administrative Assistant will be responsible for ensuring the efficiency and smooth operations of the Maintenance Director and the unit. · **Main Responsi ...