- Welcome guests with a warm, friendly demeanor and provide personalized attention throughout their stay
- Efficiently manage check-in and check-out processes, ensuring accuracy and attention to detail
- Anticipate guest needs and offer tailored recommendations for local attractions, dining, and activities
- Handle guest inquiries, requests, and concerns promptly and professionally
- Process reservations, room assignments, and billing with precision
- Collaborate with other departments to ensure seamless guest experiences
- Maintain up-to-date knowledge of hotel services, promotions, and local area information
- Assist with concierge services, including arranging transportation and making reservations
- Ensure the lobby and front desk areas are clean, organized, and inviting at all times
- Adhere to all hotel policies, procedures, and safety standards
- Proven experience as a Guest Service Agent or in a similar customer-facing role in the hospitality industry
- Strong service-oriented mindset with a passion for delivering exceptional guest experiences
- Excellent communication skills in English, both verbal and written; additional languages are a plus
- Proficiency in property management systems (PMS), preferably Opera Cloud or similar
- Ability to connect with guests through storytelling and anticipation of needs
- Strong problem-solving skills and ability to handle challenging situations with tact and diplomacy
- Detail-oriented with excellent organizational and multitasking abilities
- Flexible and willing to work various shifts, including nights, weekends, and holidays
- Basic computer skills and familiarity with standard office software
- In-depth knowledge of Dubai's attractions, culture, and local amenities
- Positive attitude and ability to work effectively in a fast-paced, team-oriented environment
- High school diploma or equivalent; higher education in hospitality management is a plus
-
We are seeking a creative and experienced Service Agent to join our team at the Paramount Hotel Midtown. · The ideal candidate will have a passion for storytelling and a commitment to providing exceptional service to our guests. · Responsibilities include overseeing the effective ...
Dubai1 month ago
-
We have two exciting opportunities available: · Guest Service Agent (Arabic Speaker): · Provide exceptional guest service to our clients · Utilize Arabic language skills to support our diverse clientele · ...
Dubai, United Arab Emirates1 week ago
-
As a Guest Service Agent you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. · ...
Dubai - United Arab Emirates1 week ago
-
+We are seeking a highly motivated and dedicated Customer Service Agent to join our team. · +Act as the primary point of contact for customers, responding to inquiries and providing information about our products and services · ,Resolve customer complaints and escalate issues as ...
Dubai, United Arab Emirates17 hours ago
-
The Guest Service Agent is responsible for providing exceptional guest service by anticipating needs handling inquiries ensuring satisfaction. · ...
Dubai, Dubai2 weeks ago
-
As a Guest Service Agent you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. · ...
Dubai1 month ago
-
The purpose of this role is to professionally interact with the customers and fulfil their enquiry directly or communicate the customers' need to the appropriate resource within the company in a timely and accurate manner. · ...
Dubai6 days ago
-
The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. · ...
Dubai - United Arab Emirates4 days ago
-
The Guest Service Agent is a key representative of our hotel and the Minor Hotels brand creating one of the most powerful first impressions to our guests. · ...
Dubai, Dubai2 weeks ago
-
The Guest Service Agent is a key representative of our hotel and the Minor Hotels brand creating one of the most powerful first impressions to our guests. · ...
Dubai, Dubai1 month ago
-
A Guest Services Agent creates one of the most powerful first impressions to our guests. · The position necessitates being an information provider,receiver,diplomat,and problem solver, · a salesperson,a hotel representative,a public relations agent,and coordinator of activities a ...
Dubai, Dubai1 month ago
-
Job summary · Guest Service Agents serve on the Front Office Team to provide exceptional Guest experiences from check-in through check-out. They perform tasks such as handling Guest queries efficiently and ensuring positive outcomes. · ...
Dubai, Dubai1 month ago
-
+p>Company DescriptionA luxury hospitality brand for modern travellers Anantara connects guests to genuine places people and stories through personal experiences and providing heartfelt hospitability in the world s most exciting destinations+/-p>The primary responsibility of a gu ...
Dubai, Dubai1 month ago
-
This is a full-time onsite role for a Customer Service Agent located in Dubai The Customer Service Agent will handle day-to-day interactions with customers address inquiries resolve complaints and ensure customer satisfaction The role includes maintaining accurate records of cust ...
Dubai, Dubai3 days ago
-
Airport Services Agent needed for seamless arrival and departure experiences at Atlantis The Palm in Dubai. · ...
Dubai1 month ago
-
The Club Lounge Agent is responsible for delivering personal service to VIP Guests in a pleasant and friendly manner. · ...
Dubai, United Arab Emirates17 hours ago
-
A guest service agent provides expertise services in a courteous manner, taking reservations, greeting and registering guests, and settling their accounts. · A strong focus on customer service. · ...
Dubai Full time_job1 week ago
-
As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits. · ...
Dubai1 month ago
-
Provide excellent customer service to clients in a fast-paced airport environment. · ...
Dubai3 weeks ago
-
First impressions are everything As a Guest Service Agent you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. · ...
Dubai1 month ago
-
As Guest Service Agent you will serve on the Front Office Team to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out. · ...
Dubai2 days ago
Guest Service Agent - Dubai - 21c Museum Hotels
Description
Company Description
OUR COMMITMENT TO DIVERSITY & INCLUSION:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
WHY WORK FOR ACCOR?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo#BELIMITLESS
Job Description
Join our dynamic team at Novotel & Adagio Premium Dubai Al Barsha as a Guest Service Agent. We're seeking an enthusiastic and customer-focused individual to create exceptional experiences for our guests.
Qualifications
-
Service Agent
Only for registered members Dubai
-
Guest Service Agent
Leading Edge- Dubai, United Arab Emirates
-
Guest Service Agent
AccorHotel- Dubai - United Arab Emirates
-
Customer Service Agent
Star Services- Dubai, United Arab Emirates
-
guest services agent
Only for registered members Dubai, Dubai
-
Guest Service Agent
Only for registered members Dubai
-
Customer Service Agent
Only for registered members Dubai
-
Guest Service Agent
NH Collection- Dubai - United Arab Emirates
-
Guest Services Agent
Only for registered members Dubai, Dubai
-
guest services agent
Only for registered members Dubai, Dubai
-
Guest Services Agent
Only for registered members Dubai, Dubai
-
Guest Service Agent
Only for registered members Dubai, Dubai
-
Guest Services Agent
Only for registered members Dubai, Dubai
-
Customer Service Agent
Only for registered members Dubai, Dubai
-
Agent, Airport Services
Only for registered members Dubai
-
Guest Service Agent
The First Group- Dubai, United Arab Emirates
-
Guest Service Agent
Full time_job Only for registered members Dubai
-
Guest Service Agent
Only for registered members Dubai
-
Customer Service Agent
Only for registered members Dubai
-
Guest Service Agent
Only for registered members Dubai
-
Guest Service Agent
Only for registered members Dubai