- Answer all customer contacts professionally and accurately in line with the latest guidance.
- Identify the needs of the customer through effective listening/questioning helping them achieve their best outcome.
- Respond to queries politely and educate customers with regards to banking products and services.
- Be a role model for the banks digital service promoting usage at every opportunity.
- Use available support tools to problem solve and resolve queries remove the barriers.
- Educate customers and resolve customer Internet Banking inquiries and general complaints
- Complete accurate system notes and updates
- When unable to resolve at first touch route accurate service requests to appropriate departments
- Provide precise and accurate information to customers challenging processes where appropriate.
- Follow up with customer calls where necessary
- Be a multi-tasker able to move positively between workloads when required
- Adhere to standard work procedures while handling customer calls
- Comply to information security and data privacy policies.
-
Associate Programme Officer
4 days ago
International Renewable Energy Agency (IRENA) Abu Dhabi, United Arab EmiratesAbu Dhabi, United Arab Emirates · **BE THE FIRST TO APPLY** · *** · **Vacancy Announcement** · **Secretariat of the International Renewable Energy Agency (IRENA)** · **Knowledge, Policy and Finance Centre (KPFC)** · **Publication/Transmission Date: 13 February 2024** · **Deadline ...
-
Associate Programme Officer
5 days ago
International Renewable Energy Agency (IRENA) Abu Dhabi, United Arab EmiratesAbu Dhabi, United Arab Emirates · **Vacancy Announcement** · **Secretariat of the International Renewable Energy Agency (IRENA)** · **Knowledge, Policy and Finance Centre (KPFC)** · **Publication/Transmission Date: 09 January 2023** · **Deadline for Application: 08 February 2023 ...
-
Front Office Associate
4 days ago
Nehal Hotel Abu Dhabi, United Arab EmiratesResponisbilities: · - Ensure Outstanding customer care at all times. · - Maintains a friendly, cheerful and courteous demeanour at all times. · - Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. · - Responds to telephone and in-pe ...
-
Associate - UAE Family Office
5 days ago
Mark Williams Abu Dhabi, United Arab Emirates**Location**:Dubai, Abu Dhabi · **Job Reference**:MA23 · **Type**:Permanent · **Close Date**:12/05/2023 · **Summary**: · We have an exciting opportunity with a UAE-based Family Office, they are currently expanding operations and seeking an Investment Associate to support strategi ...
-
Associate - Family Office
3 days ago
Mark Williams Recruitment Abu Dhabi, United Arab EmiratesConduct in-depth financial and market research to identify investment · opportunities and risks within various asset classes Analyze financial · statements, market trends, and macroeconomic factors to provide actionable investment · recommendations and strategies Perform due dili ...
-
Associate - Family Office
1 day ago
Mark Williams Recruitment Abu Dhabi, United Arab EmiratesConduct in-depth financial and marketresearch to identify investment · opportunities andrisks within various asset classes Analyzefinancial · statements, market trends, andmacroeconomic factors to provide actionableinvestment · recommendations and strategies Performdue diligence ...
-
Office Associate Jobs In Abu Dhabi
6 days ago
Trysedalia Abu Dhabi, United Arab EmiratesMedicalTechnologist - $29 to $38 Plus SignOn · Liverpool,NewYork · AMedical Technologist is a clinical laboratory scientist whoperforms clinical laboratory procedures and examinations pursuantto established and approved protocols of the Department of May havecontact with:Laborato ...
-
Admin Receptionist
2 days ago
Noah's Ark Training Institute Abu Dhabi, United Arab Emirates**Responsibilities** · - Answering incoming calls; taking messages and re-directing calls as required · - Dealing with enquiries · - Possibly maintaining the company social media accounts · - Handeling petty cash · - Keep records and reports up to date · - Manage data in spreadsh ...
-
Office Assistant
4 days ago
Wedujj Business Services Abu Dhabi, United Arab Emirates**Responsibilities**: · - Organize office and assist associates in ways that optimize procedures. · - Sort and distribute communications in a timely manner. · - Create and update records ensuring accuracy and validity of information. · - Schedule and plan meetings and appointment ...
-
Receptionist
2 days ago
Bowestos Abu Dhabi, United Arab EmiratesLooking for a Receptionist for Abu Dhabi. · **Responsibilities**: · - Greet and welcome visitors and clients to the office, ensuring a positive first impression of the company. · - Monitor and maintain office supplies and equipment, ensuring that everything is functioning properl ...
-
Receptionist
4 days ago
The Car Medics auto repair Centre Abu Dhabi, United Arab EmiratesWe are looking for a receptionist to be responsible for greeting clients and visitors to our office. You will be in charge of giving clients directions to various parts of the office, contacting employees regarding visitors, answering phones and taking messages. · **Requirements* ...
-
Power Production Supervisor
4 days ago
Amentum Abu Dhabi, United Arab EmiratesThe **Power Production Supervisor** is the primary supervisor for the maintenance, repair, installation and operation of electrical power generation equipment, water distribution systems, aircraft arresting systems, low and high voltage electrical distribution systems, devices, a ...
-
Ms Office Suite Trainer
2 days ago
Leaders Park Academy Abu Dhabi, United Arab EmiratesKey Responsibilities: · 1. Conduct training sessions on the Microsoft Office Suite, including Word, Excel, PowerPoint, Access, and OneNote. · 3. Create and update training materials to ensure they align with the latest software updates and advancements in Microsoft Office Suite a ...
-
Power Production Supervisor
4 days ago
Amentum Abu Dhabi, United Arab EmiratesR0115367 · On Site · Abu Dhabi, United Arab Emirates · Full time · The Power Production Supervisor is the primary supervisor for the maintenance, repair, installation and operation of electrical power generation equipment, water distribution systems, aircraft arresting systems, l ...
-
Corrosion Control Supervisor
1 day ago
Amentum Abu Dhabi, United Arab EmiratesR0096750 · On Site · Abu Dhabi, United Arab Emirates · Full time · Corrosion Control Supervisor Opening Supporting the USAF WRM Program · The Corrosion Control Supervisor is the hands on Supervisor responsible for the day-to-day operation of the Corrosion Control and AM2 Matting ...
-
Property Listing Coordinator
2 days ago
Aquiver Real Estate & General Maintenance LLC Abu Dhabi, United Arab EmiratesEXPERIENCED PREFERRED Aquiver Real Estate is looking for an amazingly talented Administrative Assistant to join our team **(GIRLS PREFERRED)** · - In this role, you will get to perform a variety of routine and non-routine **administrative, clerical, cold calling, and handling of ...
-
Restaurant Manager
5 days ago
Quest Restaurant Management LLC Abu Dhabi, United Arab Emirates**Key Requirements**: · - Minimum 5 years of UAE experience in restaurants, preferably Italian cuisine · - MUST have extensive experience in quick service and deliveries · - Associate degree in hospitality or related field · - Proficient with MS Office · - Personality: Pleasant, ...
-
Power Production Supervisor
5 days ago
Amentum Abu Dhabi, United Arab EmiratesThe **Power Production Supervisor** is the primary supervisor for the maintenance, repair, installation and operation of electrical power generation equipment, water distribution systems, aircraft arresting systems, low and high voltage electrical distribution systems, devices, a ...
-
Restaurant Manager
2 days ago
Quest Restaurant Management LLC Abu Dhabi, United Arab Emirates**Key Requirements**: · - Minimum 5 years of UAE experience in restaurants, preferably Italian cuisine · - MUST have extensive experience in quick service and deliveries · - Associate degree in hospitality or related field · - Proficient with MS Office · - Personality: Pleasant, ...
-
Office Coordinator(Female)
4 days ago
FIRE STONE FIRE & SAFETY Abu Dhabi, United Arab Emirates**Follow office workflow procedures to ensure maximum efficiency.**: · - **Maintain files and records with effective filing systems.**: · - **Support other teams with various administrative tasks (redirecting calls, disseminating correspondence, scheduling meetings etc.).**: · - ...