- Handle incoming reservation inquiries via telephone, email, and online channels, providing accurate information about room availability, rates, and hotel amenities.
- Assist guests in making reservations, taking into account their preferences and special requests.
- Process reservation requests promptly and accurately, entering details into the hotel's reservation system.
- Confirm reservations with guests and provide them with booking confirmation numbers.
- Maintain up-to-date knowledge of room types, rates, and promotional offers to effectively upsell and maximize revenue.
- Coordinate with other hotel departments to ensure guest needs and preferences are met, including special requests and room assignments.
- Handle reservation modifications and cancellations according to hotel policies and procedures.
- Provide excellent customer service by addressing guest inquiries, concerns, and complaints in a timely and professional manner.
- Generate reports and maintain accurate records of reservation transactions and guest interactions.
- Assist in the development and implementation of reservation procedures and protocols to improve efficiency and guest satisfaction.
-
Reservation Agent
Found in: Talent AE A C2 - 1 day ago
Minor Hotels Dubai Dubai, United Arab EmiratesMagst Du es, proaktiv mitanzupacken und ineiner flachen und agilen Struktur mitzuwirken? Wir auch D rfen wirvorstellen: Wir sind die ICM Personal AG und bringen neuen Wind inden · Wie? Indem wir unseren Mitarbeitenden undKunden mit Klarheit begegnen und so eine Zusammenarbeit mi ...
-
Reservation Agent
Found in: DrJobEN AE A2 - 1 day ago
Minor Hotels Dubai Dubai, United Arab EmiratesMagst Du es, proaktiv mitanzupacken und in einer flachen und agilen Struktur mitzuwirken? Wir auch D rfen wir vorstellen: Wir sind die ICM Personal AG und bringen neuen Wind in den · Wie? Indem wir unseren Mitarbeitenden und Kunden mit Klarheit begegnen und so eine Zusammenarbei ...
-
Reservations Agent
Found in: Talent AE 2A C2 - 3 days ago
Kempinski Hotel & Residences Palm Jumeirah Dubai, United Arab Emirates Full time_jobReservations AgentThe incumbent of this position is responsible to materialize the maximum number of requests and reservations. Key Responsibilities:Review daily reservation accuracy, rate compliance from segment and source, system close-out when necessary and rate availability. ...
-
Reservations Agent
Found in: DrJobEN AE A2 - 5 days ago
Grand Hyatt Dubai, United Arab EmiratesSummary · You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. · The Reservations Agent is responsible to assist the Direc ...
-
Reservation Agent
Found in: DrJobEN AE A2 - 4 days ago
Anantara Hotels Resorts & Spas Dubai, United Arab EmiratesTo serve the needs of the business, our guests and our colleagues by coordinating all inquiries, booking and selling of the main product of the hotel – Rooms. Key objectives are to simultaneously maximize guest satisfaction, and hotel revenue. · The Reservation Agent captures det ...
-
Reservation Agent
Found in: Talent AE A C2 - 4 days ago
Anantara Hotels Resorts & Spas Dubai, United Arab EmiratesTo serve the needs of the business, ourguests and our colleagues by coordinating all inquiries, bookingand selling of the main product of the hotel – Rooms. Keyobjectives are to simultaneously maximize guest satisfaction, andhotel revenue. · The Reservation Agent capturesdetails ...
-
Reservations Agent
Found in: Talent AE C2 - 1 day ago
Hilton Dubai, United Arab Emirates Full timeA Reservations Agent will serve as the main contact for room reservations at the hotel and therefore, must offer an excellent service and influence the Guest decision to stay at the property. · What will I be doing · As a Reservations Agent, you will serve as the first line of in ...
-
Reservation Agent
Found in: DrJobEN AE A2 - 3 days ago
MARRIOTT International Dubai, United Arab EmiratesPosition Type Non-Management · Position Summary · Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, spec ...
-
Reservations Agent
Found in: Talent AE C2 - 1 day ago
AccorHotel Dubai, United Arab Emirates Full timeJob Description · Reservation Agent · As a five-star Hotel Reservation Agent, you will be responsible for ensuring a seamless and exceptional guest experience by handling reservations, inquiries, and requests with the highest level of professionalism and customer service. This ro ...
-
Reservations Agent
Found in: DrJobEN AE A2 - 3 days ago
Four Seasons Hotels and Resorts Dubai, United Arab EmiratesThe Core Agent is responsible for providing general information about the hotel and assisting callers. · Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral. · Processes reservations from the sales office, other hotel departments, ...
-
Reservations Agent
Found in: Talent AE A C2 - 5 days ago
Grand Hyatt Dubai, United Arab EmiratesSummary · Youwill be responsible to assist with the efficient running of thedepartment in line with Hyatt International's CorporateStrategies and brand standards, whilst meeting employee, guest andowner expectations. · The Reservations Agent isresponsible to assist the Director o ...
-
Reservation Agent
Found in: Talent AE C2 - 1 day ago
SWOT Hospitality Dubai, United Arab Emirates Full time· Reservation Agent · Eligibility: · Must be in UAE · Experience as a reservation agent in the Hospitality Industry · Location: Dubai · Desired Candidate Profile · Education: · Bachelor of Hotel Management(Hotel Management), Bachelor of Business Administration(Management) · Gend ...
-
Reservations Agent
Found in: Talent AE A C2 - 1 day ago
Four Seasons Hotels and Resorts Dubai, United Arab EmiratesThe Core Agent is responsible forproviding general information about the hotel and assistingcallers. · Processes reservations by mail,telephone, telex, cable, fax or central reservation systemsreferral. · Processes reservations from the salesoffice, other hotel departments, and t ...
-
Reservations Agent
Found in: Talent AE C2 - 1 day ago
Accor Dubai, United Arab Emirates Full timeCompany Description · People who love their job put their all into it and aren't interested in the norm. That's just how we are: different, eye-catching and perhaps a little crazy. And we do everything we can to ensure it stays that way - with unconventional added extras and a st ...
-
Reservations Agent
Found in: DrJobEN AE A2 - 5 days ago
ANANTARA Dubai, United Arab EmiratesResponsibilities: · Assisting and advising customers who may be choosing from a variety of travel options. · Making reservations for customers based on their various requirements and budgetary allowances. · Checking the availability of accommodation or transportation on the custo ...
-
Reservation Agent
Found in: Talent AE C2 - 1 day ago
Anantara Dubai, United Arab Emirates Full timeJob Description · To serve the needs of the business, our guests and our colleagues by coordinating all inquiries, booking and selling of the main product of the hotel – Rooms. Key objectives are to simultaneously maximize guest satisfaction, and hotel revenue. · The Reservatio ...
-
Reservations Agent
Found in: Talent AE C2 - 1 day ago
25hours Hotels Dubai, United Arab Emirates PermanentJob Description · From the friendly and competent advice to the "booking completed": Our reservation team ensures that guests are happy from the first to the last moment. We're looking forward to welcoming you to the Reservation Team as Reservations Agent. · COME AS YOU ARE AND ...
-
Reservations Agent
Found in: Talent AE C2 - 1 day ago
M GALLERY Dubai, United Arab Emirates PermanentJob Description · You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive · What you will be doing: · Consistently offer exceptional, friendly and en ...
-
Reservations Agent
Found in: Talent AE C2 - 1 day ago
ACCOR Dubai, United Arab Emirates PermanentJob Description · Reservation Agent · As a five-star Hotel Reservation Agent, you will be responsible for ensuring a seamless and exceptional guest experience by handling reservations, inquiries, and requests with the highest level of professionalism and customer service. This ...
-
Reservations Agent
Found in: Talent AE C2 - 1 day ago
One&Only Resorts Dubai, United Arab Emirates Full time· At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffyTM, and a team who a ...