- Identify the correct type and number of required equipment
- Provide Freight solution to the customer
- Develop relation with the customer
- Handle freight enquiries, quotations and coordination with local and international clients
- Provide support for the sales, to quote client and Follow on business awarded and lost business
- P&L monitoring and Job invoicing
- Support client for any claim, payment issues or pending shipment
- Manage shipment from origin to destination to ensure customers' satisfaction
- Coordinate with multiple stakeholders internally
- Negotiate rates with carriers, agents, offices and service providers
- Achieve the overall freight numbers for the customers assigned
- Report any failure to the line manager and ensure client is updated on time manner
- Capability to handle freight forwarding operations & customer service independently without supervision
- Maintaining daily and regular reports
- Ensure improvement in On time delivery performance of the tradelanes serviced by Aramex
- Ensure Cargowise adoption & milestone status update integrity is 100%
- Monitor & manage liner relations on a station level for a better buying power and lead negotiation of Adhoc or contracted rates to provide more competitive rates to customers
- Coordinate with regional pricing desk for RFQs, projects & tenders whenever required
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Guest Service Executive
Found in: Talent AE C2 - 4 days ago
Hilton Abu Dhabi, United Arab Emirates Full timeA Guest Service Executive acts as anambassador of the hotel by providing special assistance and information about local area attractions to guests and patrons, offering a wide selection of alternatives for guest satisfaction. Arranging local tours, assist in transportation, facil ...
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Customer Service Executive
Found in: Talent AE C2 - 4 days ago
Client of Aventos Global Management Consultancy LLC Abu Dhabi, United Arab Emirates Full time· Customer Service Executive · • Securing booking confirmation from vendors. · • Maintaining SOP for customers. · • Shipment follow up with sales, customers and vendors. · • Opening of the job cards with complete details. · • Process flow execution and monitoring. · • Customer l ...
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Customer Service Executives
Found in: DrJobEN AE A2 - 3 days ago
Huma Abu Dhabi, United Arab EmiratesDuties:Providing Clear Instructions:Offer clear and concise instructions on downloading, installing, and setting up the DAWAK mobile app.Walkthrough the App's Features:Provide a step-by-step walkthrough of app features, including scheduling appointments, accessing medical records ...
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customer service executive
Found in: DrJobEN AE A2 - 4 days ago
bosta Abu Dhabi, United Arab EmiratesResponsibilities:Manage large amounts of inbound and outbound calls in a timely manner.Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.Follow communication "scripts" when handling different topics.Keep records of all ...
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Customer Service Executive
Found in: Talent AE A C2 - 1 day ago
ARAMEX Abu Dhabi, United Arab EmiratesIdentify the correct type andnumber of required equipment · Provide Freightsolution to the customer · Develop relation withthe customer · Handle freight enquiries,quotations and coordination with local and internationalclients · Provide support for the sales, to quoteclient and F ...
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Senior Executive Client Servicing
Found in: DrJobEN AE A2 - 11 hours ago
Sundus Abu Dhabi, United Arab EmiratesServe as the primary point of contact for client inquiries, providing timely and accurate information. · Prepare accurate and detailed quotations and invoices in response to client requests for quotations (RFQs) · Effectively communicate project details, client expectations, and ...
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Executive HR Shared Services
Found in: DrJobEN AE A2 - 2 days ago
NMC Hospital Abu Dhabi, United Arab EmiratesPreparing job descriptions, advertising vacant positions, and managing the employment process. · Orientating new employees and training existing employees. · Monitoring employee performance. · Ensuring that all employees are organized and satisfied in their work environment. · ...
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Executive Director Support Services
Found in: DrJobEN AE A2 - 3 days ago
Michael page Abu Dhabi, United Arab EmiratesStrategic delivery and implementation of IT, Procurement and HR policies and procedures. · Managing the organisation's IT infrastructure, systems, and services to ensure smooth operations, data security, and alignment with technological advancements. · Providing leadership, guida ...
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Executive Director Support Services
Found in: Talent AE A C2 - 4 days ago
Michael page Abu Dhabi, United Arab EmiratesStrategic delivery andimplementation of IT, Procurement and HR policies andprocedures. · Managing the organisation'sIT infrastructure, systems, and services to ensure smoothoperations, data security, and alignment with technologicaladvancements. · Providing leadership, guidance,a ...
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Customer Service And Administration Executive
Found in: DrJobEN AE A2 - 11 hours ago
AGA Abu Dhabi, United Arab Emirates· • Proven experience in an administrative, customer service or operations support · • Operation and organizational management and coordination · • Manage customer's incoming and outgoing communications, including answering phone calls and responding to emails in a professional ...
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Executive Director Support Services
Found in: Talent AE C2 - 4 days ago
Client of Michael Page Abu Dhabi, United Arab Emirates Full time· • Top tier, forward thinking, Government entity. · • Working exposure across the Abu Dhabi ecosystem. · About Our Client · • Top tier, forward thinking, Government entity. · Job Description · • Strategic delivery and implementation of IT, Procurement and HR policies and proced ...
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Executive HR Shared Services
Found in: Talent AE A C2 - 2 days ago
NMC Hospital Abu Dhabi, United Arab EmiratesPreparing job descriptions, advertisingvacant positions, and managing the employmentprocess. · Orientating new employees and trainingexisting employees. · Monitoring employeeperformance. · Ensuring that all employees areorganized and satisfied in their workenvironment. · ...
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Senior Executive Client Servicing
Found in: Talent AE A C2 - 15 hours ago
Sundus Abu Dhabi, United Arab EmiratesServe as the primary point ofcontact for client inquiries, providing timely and accurateinformation. · Prepare accurate and detailedquotations and invoices in response to client requests forquotations (RFQs) · Effectively communicateproject details, client expectations, and any s ...
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Investment Professional, FS Team, Direct Investments, Large International Investor, Abu Dhabi, UAE
Found in: One Red Cent EUR eFC C2 - 5 days ago
PER, Private Equity Recruitment Abu Dhabi, United Arab Emirates Full timeAbout our client · Our client is a prestigious sovereign wealth fund that is looking for an investment professional to join its growing team in Abu Dhabi. The individual will be focused on investments within the financial services sector. What the job involves Executing transact ...
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General Manager
Found in: One Red Cent EUR eFC C2 - 5 days ago
Abu Dhabi Global Market (ADGM) Abu Dhabi, United Arab Emirates Full time· • Drive SME and lender acquisition strategies, devising and executing initiatives to attract and retain a diverse user base on the platform. · • Develop and implement strategic plans, identifying new market opportunities and driving innovation. · • Manage all aspects of corpor ...
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Enforcement Manager
Found in: One Red Cent EUR eFC C2 - 2 days ago
Abu Dhabi Global Market (ADGM) Abu Dhabi, United Arab Emirates Full timeJob Description · The Registration Authority's (RA's) Monitoring & Enforcement (M&E) Division is responsible for the monitoring of compliance with and enforcement of ADGM's commercial legislation. ADGM's commercial legislation, includes the (non-financial) regulations and rules g ...
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Sales Executive, Fire
Found in: Appcast US A2 ECP - 5 days ago
Johnson Controls International Abu Dhabi, United Arab Emirates Full timeWhat you will do · The Sales Executive- Service & Maintenance is a key role, reporting to the Sales Manager, Service responsible for our Fire & Safety business for Oil & Gas sector across the Middle East & Africa region. You will be based in Abu Dhabi and will be part of Service ...
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Senior Flight Test Engineer
Found in: Talent AE 2A C2 - 5 days ago
ARENGY Abu Dhabi, United Arab EmiratesARENGY is a prominent Engineering and Recruiting Services Company operating within the Middle East, specifically from Dubai and Abu Dhabi (UAE). Our clientele includes some of the most successful industry leaders worldwide. · Job Description : · We are currently seeking to fill t ...
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Sales Executive, HVAC
Found in: Appcast US A2 ECP - 5 days ago
Johnson Controls International Abu Dhabi, United Arab Emirates Full timeWhat you will do · The Sales Executive – Install will be directly reporting to Sales Manager – HVAC Solutions. You will be based in Abu Dhabi and will be part of team responsible for generating business through selling HVAC solutions to contractors & clients and driving the growt ...
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Sr. IVV Engineer
Found in: Talent AE 2A C2 - 3 days ago
ARENGY Abu Dhabi, United Arab EmiratesARENGY is a prominent Engineering and Recruiting Services Company operating within the Middle East, specifically from Dubai and Abu Dhabi (UAE). Our clientele includes some of the most successful industry leaders worldwide.We are currently seeking to fill the position of Senior I ...
Customer Service Executive - Abu Dhabi, United Arab Emirates - ARAMEX
Description
Job Requirement:
• Bachelor's degree in business or any other field
• 3-4 years of relevant working experience in the Air, Sea & Land Freight Forwarding & logistic industry
• Knowledge about GCC tradelanes & land freight solutions, equipment type
• Experience in Customer service and handling Key business client, airline & rate negotiation
• Cargowise experience preferred
• Excellent MS office skills: Word, Excel and Power Point
• Good commands in professional emails writing