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    customer service executive - Abu Dhabi, United Arab Emirates - bosta

    bosta
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    Description

    Responsibilities:
    Manage large amounts of inbound and outbound calls in a timely manner.
    Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
    Follow communication "scripts" when handling different topics.
    Keep records of all conversations in our company database in a comprehensible way.
    Gather feedback from customers or prospects and share with internal teams.


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