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Abu Dhabi

    Entertainment Team Leader - Abu Dhabi, United Arab Emirates - Miral Experiences

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    Description
    • Assists in the delivery of theEntertainment program throughout the year on a day-to-daybasis
    • Leads the team to include on the jobtraining, daily attendance, grooming, coaching , appraisals andpersonal development plans
    • Task-trainscolleagues in the safe operation of equipment and to followdepartmental policies and procedures
    • Coachesand disciplines colleagues in a fair and consistent manner tomotivate and improve performance
    • Coordinatesexecution of Entertainment offerings
    • Schedulesbreak and, if required, rotates colleagues fairly in order toensure position coverage, increased productivity as well asmaintaining colleagues'well-being
    • Calls shows, prepare and distributeshow reports where required
    • Gives performancenotes as appropriate
    • Assists in the auditionprocess of potential new hires
    • Supportsrehearsal processes for new and existingshows
    • Coordinates special requests and bothin-park and outdoor events as directed
    • Overseespaperwork, checklists and documentation relating toofferings
    • Works with technical team to assurerepairs are noted, logged, and completed in a timelymanner
    • Communicates relevant informationthrough daily team briefings, department noticeboards and otherchannels as required
    • Attends daily park dutymanager briefings as per schedule and distributenotes
    • Assigns tasks as required and checks onoutcome
    • Ensures that all safety rules andprocedures are being adhered to at alltimes
    • Ensures that policies, procedures andperformance standards that are in place in the department are beingadhered to
    • Ensures a clean and safe operatingenvironment and raise any defects to their managersattention
    • Ensures all departmental checklistsare being consistently completed, any required follow-up action isinitiated and forms/records are being filedappropriately
    • Deal with any internal orexternal customer requests and issues that are beyond the scope oftheir front line colleagues
    • Additional dutiesas assigned by management

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