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- Develop strong relationship with wedding planning firms through prospecting and presentation efforts for the purpose of securing business for the hotel and proper positioning of the hotel as a wedding destination.
- Review wedding sourcing platforms and marketing opportunities to ensure continued growth of qualified wedding inquiries
- Responding to all wedding inquiries in a prompt and professional manner, assisting clients on options best suited to both the couple's needs and the hotel's successful operation while providing excellent service
- Conduct all site visit and follow up with the potential client to secure the business.
- Worked closely with Director of Sales and Events to optimize schedule and business options.
- Stay abreast of industry trends, continually seeking opportunities from unique resources such as wedding professional associations, bloggers and influencers, vendors and sourcing sites
- Create and expertly execute wedding FAM experiences at hotel to best showcase offerings and grow content for wedding marketing
- Employ excellent communication and listening skills to qualify clients and grow conversion of leads.
- Research, identify, analyze and develop new business opportunities
- Creative use of social media and other research/prospecting tools to reach potential wedding couples and event planning firms
- Manage current accounts / clientele to ensure continued profitability
- Plan and execute sales travel to qualified wedding showcases, industry events, trade shows and hotel FAM trips in accordance with the property policies
- Expert knowledge of luxury hotels, event space and services accurately and with hotel profitability in mind
- Continuously grow knowledge of destinations and infrastructures, allowing for better communication of options and benefits to potential clients
- Prepare accurate proposals, cost estimates and contracts
- Work with accounting department to provide proper documentation to prepare deposit and payment estimates
- Develop new / customized promotions or packages and submit recommendations to the Director of Sales & Events for review and approval
- Share important client information to all applicable departments / staff on site and contract turnovers
- Develop strong, mutually beneficial partnership with local and state vendors to enhance wedding and optimize revenues.
- Provide consistent reporting as requested, including annual Strategic Sales Plan for weddings market
- Participate in Sales / Marketing/Operational meetings
- Maintain flexible schedule including weekends, evening and early morning hours and holidays, modifying hours as needed to ensure best sales efforts
- Work closely with Events, Banquets and Conference Service team to ensure proper service and coverage
- Other duties as assigned
- Deal effectively with departments and maintain regular communication
- Ensure that weddings / guests have a positive experience, taking necessary steps to correct deficiencies
- Negotiate room blocks, room rates, function space, food and beverage prices, and resort services within approved departmental booking guidelines
- Confirm in writing to the client and all affected resort departments all group requirements via group sales contract
- Bachelor's degree from four-year College or university; or equivalent related work related experience.
- Minimum 5 years wedding/catering sales experience in a high-end venue and/or full-service hotel/resort.
- Must practice superior sales skills that result in closing of sales and ensures building and maintaining of professional business relations.
- Must have proven track record for anticipating and following through on leads to maximize sales.
- Ability to problem solve and follow through to ensure client needs/expectations are exceeded.
- Must have strong organizational skills, excellent written and verbal communication skills and be able to perform and prioritize multiple tasks with ease.
- Computer skills required.
- Ability to travel, and project a professional self-image.
- Must have the ability to work productively with internal sales staff and other operating departments.
- Ability to handle obstacles in a positive and professional manner and to effectively communicate these problems, along with suggested solutions to immediate supervisor.
- Strong guest and team member relations skills.
- Strong ability to adapt to change.
Business Development Manager - Dubai, United Arab Emirates - Palazzo Versace Dubai
Description
Basic Function: Selling and servicing Hotel to wedding clients - couples and planners - to increase number of wedding with positive contribution to room revenues and food & beverage while providing high level of customer service. Work closely with Marketing department to properly promote and position property as a wedding destination.Work Performed: