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    Female Spa Therapist - Dubai, United Arab Emirates - Hilton

    Hilton
    Hilton Dubai, United Arab Emirates

    1 week ago

    Hilton background
    Description
    • Attending Hilton Trainings andmonthly departmental meetings as required
    • Toensure high standards of cleanliness in thedepartment
    • To report any maintenance issues toFront Office Manager
    • Assist in all areas of theoperations as requested by Front OfficeManager
    • To be fully aware of current and futureservices offered by the hotel
    • To ensure thatdepartmental operation budget is adhered to, maximizing revenuesand minimizing expenses
    • Provides efficientguest service from point of arrival to check out. Books, changesand cancels appointments and up sellsretail
    • Accurately schedule all massagereservations, changes, confirms and cancel massagereservations
    • Accurately process all billing andposting for spa and retail services: report any overages andshortages to Front Office Manager
    • Accuratelyexplain spa treatment menu and packages toguests
    • Greet and welcome all incoming andoutgoing guests and staff in accordance to brandStandards
    • Maintain the quality of service andoverall appearance of locker areas, lounge area andrestrooms
    • Ensure proper cleanliness of lockerroom, lounge, steam/sauna room, prep room andrestrooms
    • Ensure stocking of water and otherbeverages and set up and break down of beverage and fruitstation
    • Assisting guest and providing personaltraining session, if necessary
    • Maintaining theFitness center: looking after equipment and coordinating withPrecor representative for maintenance and productupdates
    • To ensure audio-visual equipment iswell maintained and in good condition
    • To ensurehigh standards of cleanliness in thedepartment
    • Provides courteous and efficientguest service from point of arrival through checkout
    • Orient the guests through our Fitnessfacility, greets guests and provides personal guestservice

    What are welooking for?

    A Female SpaTherapist serving Hilton Brand hotels and vacations is alwaysworking on behalf of our Guests and working with other TeamMembers. To successfully fill this role, you should maintain theattitude, behaviours, skills, and values thatfollow:

    • Ability to read and interpretdocuments such as safety rules, operating and maintenanceinstructions and procedure manuals
    • Experiencein hospitality or customer service industry isrequired
    • Ability to read, write, speak andunderstand the English language to effectively communicate withguests
    • Ability to speak effectively in front ofgroups of customers or employees oforganization
    • Ability to deal with problemsinvolving several concrete variables in standardizedsituations
    • At least 1 year experience in thespa or hospitality industry
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