- Maintaining a positive,empathetic, and professional attitude toward customers at alltimes.
- Responding promptly to customerinquiries.
- Communicating with customers throughvarious channels.
- Acknowledging and resolvingcustomer complaints.
- Knowing our productsinside and out so that you can answerquestions.
- Processing orders, forms,applications, and requests.
- Keeping records ofcustomer interactions, transactions, comments, andcomplaints.
- Communicating and coordinating withcolleagues as necessary.
- Providing feedback onthe efficiency of the customer serviceprocess.
- Managing a team of junior customerservice representatives.
- Ensure customersatisfaction and provide professional customersupport.
-
Customer Service Officer
1 day ago
Fakeeh University Hospital Dubai, United Arab EmiratesAbout Fakeeh University Hospital · Fakeeh University Hospital delivers the best possible outcomes for its patients through smart technology and academic strengths. Built on an integrated healthcare model, the hospital brings you the legacy of over four decades of compassionate ca ...
-
Guest Services Officer
1 day ago
Hyatt Regency Dubai Dubai, United Arab EmiratesSummary · - Responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division. · - Have a thorough understanding and knowledg ...
-
Guest Services Officer
5 days ago
Hyatt Regency Dubai Dubai, United Arab EmiratesSummary · You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Communication Centre within the Rooms Division. · **Qualifications**: · I ...
-
Guest Service Officer
2 days ago
Ascott Dubai, United Arab EmiratesAbout Us · When you build a career at Ascott, we want to bring out the best in you. Whether you're an experienced professional pursuing a hospitality career or a student aspiring to learn more about the dynamic serviced residence sector, Ascott offers ample opportunities for indi ...
-
Customer Service Officer
4 days ago
Kcal Healthy Fast Food Dubai, United Arab Emirates**Purpose of the role**: · The Client Account (Customer Service) Officer is responsible to handle the accounts of Kcal Meal Plan customers and provide them with efficient customer service. · **Key Areas of Responsibilities**: · - Provide help and advice to customers about Kcal's ...
-
Customer Service Officer
4 days ago
Zurich Insurance Group Dubai, United Arab EmiratesCustomer Service Officer (UAE National) · **Job Summary** · Zurich Middle East is part of Zurich Insurance Group, one of the world's largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and glob ...
-
Guest Service Officer
5 days ago
Hyatt Regency Dubai Dubai, United Arab EmiratesSummary · You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Room Reservations within the Rooms Division. · **Qualifications**: · Dipl ...
-
Student Services Officer
1 day ago
UK College of Business & Computing Dubai, United Arab EmiratesAct as the main point of contact in relation to all student communications. · - Work collaboratively with other internal departments to ensure all student services are implemented effectively and efficiently. · - Liaise between students and other College departments as required t ...
-
Customer Service Officer
5 days ago
bankfab Dubai, United Arab EmiratesFull-time · - Sub Division: CB Sales & Distribution · - Division: Consumer Banking Group - UAE · **Company Description**: · - First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We're in a unique po ...
-
Guest Service Officer
5 days ago
Binghatti Holdings Dubai, United Arab EmiratesOffer assistance to the individual needs and requests. · - Taking food and beverage orders and accurately entering them into the ordering system and serve them as recommended by the VIP Family member's and guest. · - Making menu item recommendations. · - Communicating any food al ...
-
Customer Service Officer
4 days ago
Chinese Palace Restaurant Group Dubai, United Arab Emirates**Responsibilities**: · - Provide excellent customer service · - Greet the customer with a warm smile and friendly manner. · - Serve the customers in accordance to the Company's standard operating procedures. · - Present menu and provide detailed information to customers if requi ...
-
Customer Service Officer
4 days ago
Samsotech International Dubai, United Arab Emirates**About the role** · **Duties and Responsibilities**: · - Prepare and send Annual Maintenance Contracts to clients · - Get the agreements signed · - Raise tax invoices · - Send Statement of Account whenever necessary · - Collect the payments from the clients · - Provide excellent ...
-
Customer Service Officer
4 days ago
Integrated Gas Services Co. LLC Dubai, United Arab EmiratesSkills and Qualification: · - 25 to 30 years old · - with Bachelor's Degree · - Minimum 3 years relevant experience · - Good English and Arabic communication skills · - Ability to handle customer and can work under pressure. · **Job Types**: Full-time, Permanent ...
-
Support Services Officer
1 day ago
The Emirates Group Dubai, United Arab EmiratesJob Purpose: NA · Qualifications & Experience: NA · Salary & Benefits: Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an exc ...
-
Service Quality Officer
4 days ago
Al Nexzit Consults Dubai, United Arab Emirates**_Job Information_**: · **_ _*** · - _Analyze non-conformities, monitor and track them to implement new quality processes._ · - _Carry out internal audits._ · - _Carry out customer inspections._ · - _Structure action plans with various internal and external stakeholders to impro ...
-
Financial Services Officers
4 days ago
IC SOLUTIONS Dubai, United Arab Emirates**_Job Description:_**: · - Provide general administrative management (control of invoices, follow-up of customer accounts),_ · - Supervision of rotating inventories and end-of-year inventory, analysis of discrepancies,_ · - Establishment of the debt collection plan and follow-up ...
-
Customer Service Officer
4 days ago
Legend Creative Technology Dubai, United Arab Emirates**Responsibilities** · - Provide knowledgeable answers to questions about product, pricing and availability · - Work with internal departments to meet customer's needs · - Data entry in various platforms · **Qualifications** · - At least 1 - 3 years' of relevant work experience · ...
-
Group L Dubai, United Arab EmiratesKey Areas of Responsibilities: · - Investigate and solve customers, problems whilst working closely with the Team Leader. · - Responsible to keep accurate records of discussions or correspondence with customers. · - Learn about organization's products, promotions or services and ...
-
Trade Sales and Service Officer
2 days ago
Emirates NBD Dubai, United Arab Emirates**Trade Sales and Service Officer** · **Organization Unit Purpose** · Business Banking was set up as a separate vertical to manage all "non-individual" relationships under CWM. Business Banking has always ensured that the customers are placed on the right platforms so as to provi ...
-
Cargo Customer Service Officer
4 days ago
The Emirates Group Dubai, United Arab EmiratesJob Purpose: Emirates SkyCargo is a world-class air cargo carrier, with a vast network of destinations, cutting edge facilities, and a focus on innovation, efficiency and sustainability. As a Cargo Customer Service Officer, you will supervise customer facing operations and deploy ...