- Be knowledgeable about hotel facilities, updated on activities, promotions and happenings in the hotel/city and be able to provide accurate information to guests.
- Act as an ambassador of the hotel and provide assistance to variety of requests. Expected to make what seem to be impossible and unusual happen.
- Maintain a network of service providers for the efficient conduct in coordinating guest requirements.
- Ensure availability of printed materials such as brochures of local attractions, sister hotels, restaurants, city maps, etc. which may be handed over to guests.
- Manage the facilitation of guest request relating to dining activities (both inside and outside of hotel), shows, recreation, tours, transport, florists, doctor, dentist, child care and any other services which are not available at the hotel.
- Respond to queries positively.
- Develop guest preference records and guest history.
- Follow through all endorsements at the concierge and ensure completion.
- Ensure that all luggage, messages, parcels, etc. are handled, delivered, retrieved or stored efficiently.
- Be transparent and responsible on matters involving finances.
- Maintain absolute integrity and trustworthiness in the team.
- Promote and follow a safe work environment.
- Promote and lead a service driven, results driven work environment.
- Follow departmental SOP's (Standard Operating Procedures) including all safety policies.
- Other duties as assigned.
- Passion for guest service
- Excellent written and verbal communication, interpersonal and leadership skills.
- Highly organized, results-oriented with the ability to be flexible and work well under pressure
- Strong interpersonal and problem solving abilities.
- Highly responsible & reliable.
- Fluency in English, secondary language preferred.
- Minimum of 1 year previous experience in a customer service industry.
- Must have the ability to handle a multitude of tasks and Guest requests.
- Computer proficiency in a Windows environment (Word, Excel, PowerPoint).
- Knowledge of Micros-Fidelio Property Management System an asset.
- Ability to work cohesively with fellow colleagues as part of a team.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
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Russian Speaker
1 week ago
Darina Holidays Dubai, United Arab Emirates**RUSSIAN SPEAKER - HOTEL RESERVATION OFFICER** · **JOB RESPONSIBILITIES** · **Handling hotel reservation requests for FIT's & Groups ( Leisure, Corporate & MICE) from all themarkets,. Assisting with tailor-made booking requests and inquiriesincluding hotel accommodation, tours, ...
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Russian Speaker
3 days ago
Synergy Advisory Dubai, United Arab Emirates1. Answers to students' questions in messengers and over cellular communication. · 2. Support of students at all stages of their studies, assistance in solving their problems. · 3. Organization of transfer for students. · 4. Selection of housing according to the student's budget. ...
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Russian Speaker
1 week ago
Synergy Advisory Dubai, United Arab EmiratesAccountant position for a local company in Dubai · - _ · 1) 1C knowledge is mandatory · 2) Accountant duties include: · - Preparing monthly and annual accounts · - Corporate document maintenance · - Projecting cost calculations · - Processing employee expenses · - Costing for pro ...
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Russian Speaker
1 day ago
Symbol Real Estate Dubai, United Arab EmiratesResponsibilities: · - Stage and show living spaces · - Finds and reaches out to new prospects · - Discover clients' criteria and find living spaces that fit their criteria · - Negotiate living space, rent, and close deal with client · - Update CRM and respond to leads on a timely ...
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Russian Speaker
1 week ago
Synergy University Dubai Dubai, United Arab EmiratesSynergy University Dubai - Project manager position · - To take responsibility for all projects which are coming from the management · - Organizing events for University · **Language**: · - English (required) · - Russian (preferred) · **Experience**: · - Project: 1 year (preferre ...
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Russian Speaker
5 days ago
Symbol Real Estate Dubai, United Arab EmiratesResponsibilities: · - Stage and show living spaces · - Advertise and market living spaces · - Finds and reaches out to new prospects · - Discover clients' criteria and find living spaces that fit their criteria · - Negotiate living space, rent, and close deal with client · - Upda ...
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Russian Speaker
1 day ago
Synergy University Dubai Dubai, United Arab Emirates2) Visit companies for agreement signing · 3) Meet students and help them to receive internships at companies · 4) help students to create CV · **Language**: · - Russian (required) · - English (required) ...
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Russian Speaker
3 days ago
Synergy Advisory Dubai, United Arab Emirates1. Advising applicants on the issues of paperwork. · 2. Collecting required documents from applicants. · 3. Creating applicant cards and updating information in the database. · 4. Registration of personal files. · 5. Work in 1C CIS "AKADA", Bitrix24. · **Job Types**: Full-time, P ...
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Manicurist- Russian Speaker
1 day ago
Lauren Jose Dubai, United Arab EmiratesWe are currently hiring for several roles for a high end clinic in Dubai, Jumeirah. They are specialist in Aesthetic treatments. · Roles: · Nail Technician x 2 - Russian speaker · **Salary**: upto 9000 AED · Location: Dubai, Jumeirah · Overview: · - providing beauty services, suc ...
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Receptionist - Russian Speaker
1 week ago
Jumeirah Clinic Dubai, United Arab EmiratesA leading healthcare in UAE is currently looking for a Receptionist · - Russian Speaker, 2 years experience in the same position with hospitality, retail or healthcare background · - preferably in UAE, with experience in cross selling and upselling. Presentable, smart, can work u ...
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Receptionist - Russian Speaker
5 days ago
Jumeirah Clinic Dubai, United Arab EmiratesA leading healthcare in UAE is currently looking for a Receptionist · - Russian Speaker, 2 years experience in the same position with hospitality, retail or healthcare background · - preferably in UAE, with experience in cross selling and upselling. Presentable, smart, can work u ...
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Accountant- Russian Speaker
23 hours ago
T staffing Group Dubai, United Arab Emirates**Responsibilities** · - Manage all accounting transactions · - Prepare budget forecast · - Cooperate with the accounting company to publish the financial statements on time · - Handle Monthly, Quarterly, and annual closings · - Reconcile accounts payable and receivable · - Ensur ...
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Neurologist Russian Speaker
1 day ago
Al Riyady Dubai, United Arab EmiratesWe are seeking a highly skilled and compassionate **Russian speaker DHA licensed Neurologist to join our team and provide exceptional healthcare to our patients.** · **Responsibilities**: · - Prescribe and/or administer treatment and medication related to neurological disorders. ...
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Receptionist (Russian Speaker)
1 week ago
Vilafortuny Dubai, United Arab Emirates**Responsibilities**: · - Russian Speaker (required) · - Serves visitors by greeting, welcoming, and directing them appropriately. · - Notifies company personnel of visitor arrival. · - Maintains security and telecommunications system. · - Informs visitors by answering or referri ...
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Dentist - Russian Speaker
3 days ago
Lauren Jose Dubai, United Arab EmiratesWe are currently recruiting for a qualified and DHA registered General Dentist for a private dental clinic in Dubai. · If you would like to work in modern clinics and experience a totally new environment & country then send us your CV today. · Location: Marina Branch, Dubai. · Mi ...
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Administrator (Russian Speaker)
1 week ago
Precott Real Estate Development LLC Dubai, United Arab EmiratesDuties & Responsibilities: · - Book meeting rooms, arrange conference calls, take messages and minutes during meetings · - Prepare and distribute correspondence, memos and forms · - Develop and maintain a filing system · - Manage database entry and client files · - Make travel ar ...
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Receptionist - Russian Speaker
3 days ago
Lauren Jose Dubai, United Arab EmiratesWe are hiring for a well known high-end Aesthetics clinic in Jumeirah. They are looking to add to their current customer service team and therefore the individual they are looking to hire needs to be presentable, well organized and pro-active. · - Salary: 4000 AED to 6000 AED · - ...
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Telesales(Russian Speaker)
1 week ago
damac Dubai, United Arab Emirates**Responsibilities**: · **(RUSSIAN, TURKISH,GERMAN AND HEBREW SPEAKERS ONLY)** · - Proactively approach potential customers to deliver new recurring product sales. · - Conduct cold desk research and make calls to generate and close sales opportunities. · - Keep up-to-date with pr ...
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Receptionist - Russian Speaker
2 hours ago
Perfect Ideas Recruitment Consultancy Dubai, United Arab EmiratesWe are hiring for a well experienced receptionist based in Dubai who can speak excellent Russian & English. · Job Role: · - Welcome visitors & clients with a positive attitude. · - Assisting with a variety of administrative duties · - Room preparation for meetings, appointments, ...
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Russian Speaker Accountant
1 day ago
cogniasal Dubai, United Arab Emirates**Job description** · **- Great knowledge of online banking portals/ payments, general transactions** · - Invoice raising and logging · - Preparing supporting information · - Checking invoices and payment details / identification of vendors (KYC cross-checking) · - Obtaining appr ...
Concierge Agent Russian Speaker - Dubai, United Arab Emirates - Accor- North & Central America
Description
Qualifications