Relationship - RBG - Loan DST - Banking Group - dubai - Mashreq Bank PSC

    Mashreq Bank PSC
    Mashreq Bank PSC dubai

    2 days ago

    Description
    Responsibilities
    Achieve monthly sales targets in the financial year.
    Prospect in targeted segments that require meeting standards in phone calls, and face-to-face visits.
    Present and sell all personal banking products & services to potential customers in an ethical structured & professional manner.
    Conduct micro marketing activities that include Kiosk activities and other direct marketing activities.
    Handle objections with a view to getting the customer to buy or company to transfer payroll.
    Ensure End-To-End customer TAT is met for all applications submitted with quality adherence as per target guidelines.

    Ensure strict compliance with the Bank's policy with regards to product, customer KYC, FATCA, AML CTF and third‑party channel interactions.

    Record all sales activities in Daily Sales Reports and update CRM for leads and contacts.

    Participate in all Team Activities like morning huddles, training and coaching, complete mandatory compliance and fraud trainings, Lean & rewards celebrations.

    Decision Making Authority & Responsibility

    Ensure the highest ethics, standards and integrity are followed and immediately escalates any suspected or actual breaches to Senior Management, Governance, as may be required.

    Responsible for honestly assisting the customer in achieving his objectives through courteous and friendly service, accurate promises keeping within the service delivery standards set by the bank.

    Knowledge, Skills and Experience
    Sales profile that require confidence, persistence, personality and verbal written
    Basic knowledge of products, service policies and processes of Retail Banking.
    Graduate from any discipline with 2 years banking sales experience.
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