- Delivering service to our customers as per InterContinental standards as well as Pierre Gagnaire's standards
- Taking guest orders and making menu recommendations as our go-to coffee expert
- Preparing and serving a wide variety of hot, cold, artisan and speciality beverages
- Assists to ensure trainings of beverage knowledge to entire team
- Provides customer service in accordance to standard operating procedures
- Keeping us well-supplied by ordering, receiving, and distributing essential stock
- Anticipates guests needs by following service behaviour
- Helping set exceptional cleanliness standards across all work areas and equipment
- Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
- Assists in the maintenance of service equipment
- Monitor standards of guest facilities and services
- Control stock and monitor security procedures
- Perform any reasonable tasks as instructed by Manager
- Great communication skills
- Ability to work in a team and in different functions
- Knowledge on Latte Art
- Warm and inviting personality
- Ability to think calmly under pressure
- Willingness to learn open-mindedly
- Willingness to work with a flexible schedule and responds positively to changing requirements including the performance of any tasks requested of you
- Passion of food and curiosity
- Basic organisation skills in restaurant operation
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Barista - Dubai, United Arab Emirates - IHG - INTERCONTINENTAL HOTELS GROUP
Description
What we need from you: