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Abu Dhabi

    Sales Representative - Abu Dhabi, United Arab Emirates - KayanHR

    KayanHR
    KayanHR Abu Dhabi, United Arab Emirates

    1 week ago

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    Description

    WorkplaceOptions is the world s largest independent wellbeing solutionsleader that supports individuals to become healthier, happier andmore productive, both personally and Service centers in the ,Canada, , Ireland, Portugal, France, Belgium, UAE, Singapore,Japan, China, India and Indonesia support more than 75 millionemployees across 116,000 organizations and more than 200 countriesandAtWPO, you will be joining a team that is committed to improvingemployee wellbeing around the

    WorkplaceOptions hasexcitingfull-timeandpart-timeopportunitiesfor EAP Counsellors in Nottinghamshire to join our counsellingThese would either be hybrid or fully remote positions (dependingon your location). The shifts that we currently have available areevening shifts with 7:30pm, 9:30pm or 12am Our counsellingdepartment provides counselling services on a global scaleincluding telephonic support, structured telephonic counselling andapplicable resource

    Responsibilities:

    • Providetelephonic counselling, in-the-moment support and crisis telephonicmanagement in a supportive, ethical and professional manner whilemaintaining
    • Adhereto the ethical, therapeutic and legal standards, which governservice delivery, as well as policies, procedures and laws, whichapply to the organization and country, as
    • Appropriatelyrefer clients to external resources or within WPO as part of ourholistic
    • Maintainclear clinical and task-oriented documentation in case management
    • Possessgenuine listening skills and can provide short-term clinicalinterventions such as CBT, Motivational Interviewing andsolution-focused
    • Abilityto work with clients presenting with substance abuse, situations ofcrisis, mental health symptoms and/or family/relationship-relatedconcerns impacting personal or work
    • Developclear and concise treatment plans for clients with various session
    • Assessclients thoroughly to ensure short-term counselling
    • Follow-throughwith additional tasks as identified by the clinical management
    • Passionateabout providing support to clients from anywhere in the
    • Culturallysensitive to our clients and flexible using a telephonicinterpreter as
    • Competentin using our various methods of contact telephone, video, email,text and live
    • Flexiblewith regards to schedule may be required to work some shiftsoutside regular shift hours to support the needs of the businessand client volume


    Requirements

    • Minimumof a diploma in;
    • Registeredor member of a regulatory counselling
    • Experienceusing short-term counselling modalities such as Solution-Focused,CBT, Mindfulness, Integrative,Systemic
    • Trainingin crisis intervention and supporting high risk clients;


    Benefits

    Competitivebenefits package including Life Insurance, permanent healthinsurance, gym and tuition reimbursement, clinical supervision,24/7 support for risk calls, mentorship programme, CPD trainingreimbursement, comprehensive 3-4 week training provided for this

    Minimum of a diploma in Registered or member of a regulatorycounselling Experience using short-term counselling modalities suchas Solution-Focused, CBT, Mindfulness, Integrative, SystemicTraining in crisis intervention and supporting high riskclients
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