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    Office Secretary - Dubai, United Arab Emirates - SEPCOIII ELECTRIC POWER CONSTRUCTION CO. LTDANCH

    SEPCOIII ELECTRIC POWER CONSTRUCTION CO. LTDANCH
    SEPCOIII ELECTRIC POWER CONSTRUCTION CO. LTDANCH Dubai, United Arab Emirates

    1 day ago

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    Description

    Role:
    SupportEngineer


    About


    VAST:
    -


    A dynamicand high performing team engaged working on latest
    Employee centric management team who believe in
    VAST isgrowing systematically and about to enter into 100+
    club


    Responsibilities:
    Collaborating with various support teams to deliver an excellentcustomer service
    Working directly with clients toidentify, troubleshoot and resolve issues within their SAPB1/
    server
    Responsible for any client issues onSAP B1 infrastructure mostly on AWS
    Maintenance ofWindows/HANA servers including resizing of EC2
    CreatingSQL & HANA DB backups/restore, creating users in SQL & HANA
    Creating VPN tunnels and troubleshooting VPN issuesalong with any RDP
    Installing third-party software s andtroubleshooting any
    Administering end-user and securityprofiles across 100+ Windows and Linux
    Assisting withconfiguration and deployment of new AWS cloud environments;and
    Creating and maintaining procedural documentation forour internal support

    Key Skills:
    3+ yearsminimum experience working in a Windows System Administrative
    5+ years minimum experience working in a client-facingsupport
    Proven experience supporting production Windowsand Linux systems in mission-critical

    MicrosoftWindows Client and Server Operating Systems 2008 and
    Microsoft Server Technologies (AD, Exchange, Terminal Services,SharePoint, );
    Proven network fundamentals inconfigurating & troubleshooting VLANs, routing, IPsubnetting,
    IP DNS, DHCP,
    Demonstratedcompetency in server administration and security
    Excellent troubleshooting, problem-solving & customer service
    Knowledge and exposure to SSO, ADFS and leveragingproducts , DUO, Okta considered a
    strong
    Excellent communication skills both written &
    Experience supporting servers in an AWS (or other cloudenvironment).
    Knowledge and exposure on configuringrouters and
    Strong skills configuring andtroubleshooting
    MS accreditations, AWS accreditation,& SAP accreditations are considered strong
    Knowledgeand experience supporting ERP solutions(SAP B1) are consideredstrong
    Familiarity with support best practices (, ITILFramework) Superior people skills; team-oriented, fastlearner, and very personable; considered a strong
    Ability to manage multiple projects/tickets simultaneously whilemaintaining attention to
    Self-motivated, an independentthinker, driven to achieve success within a customersupport
    environment and understands the importance ofdelivering value to our

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