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    Communication Specialist - Dubai, United Arab Emirates - Delivery Hero SE

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    Description
    • Lead the execution, anddelivery of short-term special projects focused on enhancing ridersatisfaction and engagement, with a particular emphasis on riderdeals and partnerships.
    • Workclosely with various stakeholders, including the dispatch,logistics, product, engineering, regional & localoperations and marketing, to ensure seamless project execution andalignment with companyobjectives.
    • Responsible formeasuring, analyzing, improving, and controlling projects spanningacross 8 countries in the MENAregion.
    • Implement qualityassurance processes to uphold the standards of rider experience andensure that project deliverables meet or exceedexpectations.
    • Contribute tobuilding a strong sense of community among riders throughinnovative thinking and initiatives aimed at fostering riderloyalty andretention.
    • Identify andcultivate strategic partnerships with external stakeholders toenhance the value proposition for riders and drive long-termengagement.


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